Business Development Representative

JOB TITLE: Business Development Representative (Phone based outreach)

DEPARTMENT: Sales

REPORTS TO: Vice President of Sales

Summary

Are you a proven communicator with sales experience on the phone or in person? Are you energized by connecting with business owners, having meaningful conversations and making an impact with selling a valuable solution that actually makes a difference? If so, we want to hear from you. BACA Systems is a leading supplier of robotic equipment to the countertop stone fabrication industry across the U.S. and Canada, and we’re seeking a Business Development Representative to join our results-driven sales and marketing team.

Key Responsibilities

Prospecting

· Make high volume outbound calls to engage decision makers in stone fabrication businesses, uncover needs, and set web demo’s and appointments for the Account Executives to fuel our sales pipeline though high-volume outbound calling.

Lead Generation

· Listen actively to identify pain points, ability to ask probing, insightful questions to tailor the messaging to align with the benefits of our capital equipment solutions

· Clearly and confidently communicate the value proposition of our equipment and services, demonstrating how they deliver measurable benefits such as material savings, precision miters and significantly reduce production time.

· Flexibility to engage internal key technical people at BACA to deepen technical conversations and advance technical discussions as needed with the potential customer.

· Overcoming objections with confidence and quick thinking, using prepared key points and value-driven response.

Management of Pipeline

· Nurture Cold & Warm Leads by multiple modes of Outreach

· Work closely with the Account Executives to convert prospects into closed deals as

the lead moves through the pipeline.

· Using Salesforce system to log calls, track leads, and manage follow-ups with precision to build a solid sales pipeline.

Organization

· Following up persistently and professionally to ensure prospects stay engaged throughout the sales journey, and schedule meetings or product demos for the senior sales team.

Qualifications

Required

· 1-year prior outbound calling or sales experience (any industry) is required with a strong understanding of business value and ROI conversations.

· Salesforce CRM experience required – must be organized and excellent with documentation.

· Proficient in Microsoft Office (Teams, Word, Excel, Outlook, etc.)

· Motivated by metrics (appointments set, leads generated, sales conversion).

· Curiosity to learn and adapt to technical and industry-specific language.

· Resilient personality – you handle rejection without missing a beat and come back stronger with a new approach, self-motivator, and coachability.

· Experience in the countertop stone fabrication industry is desired, but not mandatory.

· Bilingual (Spanish/English) desired, but not mandatory.

Physical Demands & Work Environment

· Frequently required to sit, use a computer, and communicate by phone and email.

· Occasionally required to stand, walk, and travel.

· May occasionally enter a manufacturing/shop environment and be exposed to moving mechanical equipment.

· Occasionally required to lift and/or move up to 20 pounds.

· Work is performed primarily in a professional office environment with moderate noise levels.

Job Type: Full-time

Pay: $50,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Outbound calling: 1 year (Required)
• Salesforce: 1 year (Required)

Ability to Commute:

• Lake Orion, MI 48359 (Required)

Work Location: In person