Business Development Representative

About Ninja Transfers

Ninja Transfers is a fast-growing leader in custom Direct-to-Film (DTF) transfers, helping apparel decorators, print shops, clothing brands, businesses, and entrepreneurs create high-quality custom apparel without the hassle of traditional printing.

We’ve built our reputation around exceptional print quality, industry-leading turnaround times, easy ordering, and customer service that keeps our customers coming back.

As we continue to grow, we’re looking for a motivated Business Development / Inside Sales Representative to join our team onsite at our Northeast Philadelphia headquarters. This role is ideal for someone who enjoys building relationships, finding new business, and turning conversations into long-term customers.

What You’ll Do

As a Business Development / Inside Sales Representative, you’ll play a direct role in growing Ninja Transfers by identifying new opportunities, developing customer relationships, and helping businesses get the most out of our products and services.

You’ll work with everyone from new apparel entrepreneurs placing their first orders to established print shops and high-volume customers looking to scale their businesses.

Key Responsibilities

• Prospect and generate new business through outbound calls, emails, follow-ups, and other outreach.
• Manage inbound sales opportunities and convert interested prospects into active customers.
• Build and maintain strong relationships with new and existing customers.
• Learn about each customer’s business, production needs, and goals to recommend the right Ninja Transfers products and solutions.
• Identify opportunities to grow customer accounts and increase order volume.
• Prepare quotes and assist customers with pricing, products, ordering, and account questions.
• Follow up consistently with prospects and customers to keep opportunities moving forward.
• Partner with our Customer Experience, Production, and other internal teams to deliver an excellent customer experience.
• Maintain accurate customer information, sales activity, and follow-up details in our CRM.
• Meet and exceed individual and team sales goals.

What We’re Looking For

• 1–3 years of experience in business development, inside sales, account management, or another customer-facing sales role.
• A confident communicator who is comfortable picking up the phone and starting conversations.
• Strong relationship-building skills and the ability to connect with different types of customers.
• Self-motivated, competitive, and driven by goals and results.
• Comfortable with high-volume calls, emails, and follow-up activity.
• Excellent organization and attention to detail.
• Ability to learn new products and technology quickly.
• Experience using CRM or sales software is a plus.
• Experience in DTF printing, screen printing, custom apparel, e-commerce, or the promotional products industry is a plus — but not required.

Onsite Is a Must

This is a fully onsite position at our Northeast Philadelphia facility. This is not a remote or hybrid role.

Being onsite is an important part of how our team operates. You’ll have direct access to our products, production teams, Customer Experience team, and leadership, giving you the ability to learn the business quickly and solve customer needs in real time.

Why Join Ninja Transfers?

• Competitive base salary plus commission.
• Opportunity to join a rapidly growing company and industry.
• Health, dental, and vision benefits.
• 401(k).
• Paid time off.
• Hands-on training and opportunities for professional growth.
• Collaborative, fast-paced work environment.
• Employee discounts.
• Work directly alongside the teams producing and supporting the products you sell.

At Ninja Transfers, we move fast, solve problems, and take pride in helping our customers grow their businesses. If you’re motivated by sales, enjoy building relationships, and want to be part of a company that’s continuing to scale, we’d love to hear from you.