Business Development Representative

Business Development | Sales Support

About TrophySmack

TrophySmack is building the next generation of awards, recognition, and trophies—products designed to make winning feel bigger, whether you're celebrating a championship, recognizing an achievement, or just giving someone the trophy they deserve.

We're a fast-moving, growing e-commerce company that cares about doing great work, moving with urgency, and having fun while we do it. We believe in The Blueprint of WINNING. In order to SERVE champions, we have to BE champions. Bring your personality. Bring your ideas. We want to see you thrive!

About the Role

We're looking for a motivated, organized, and curious Business Development Representative to join our Business Development team. This role is ideal for someone who enjoys connecting with people, researching new opportunities, solving problems, and helping a business grow.

You'll support sales growth through lead generation, customer follow-up, prospect research, account support, and marketing initiatives. You don't need an extensive sales background to succeed. We're more interested in someone who takes initiative, communicates confidently, learns quickly, and wants to build a career in sales and business development.

What You'll Do: Sales Support & Customer Relationship Management

• Manage inbound sales inquiries and help convert opportunities into orders.
• Follow up on quotes, customer questions, repeat purchases, and existing sales opportunities.
• Monitor incoming leads from the company website and other sales channels.

Lead Generation & Business Development

• Conduct outreach through email, phone calls, and other appropriate channels to introduce products and develop new sales opportunities.
• Identify new audiences, industries, and creative ways to introduce TrophySmack products to potential customers.
• Help maintain a consistent pipeline of qualified leads for the Business Development team.

Market Research & Data Management

• Build and maintain organized spreadsheets, prospect databases, and market research resources.
• Identify purchasing patterns and useful market insights that can improve prospecting strategies and sales efforts.
• Verify and organize research so the team can efficiently identify and pursue qualified opportunities.

Marketing & Customer Engagement

• Follow up with Business Development customers to collect photos, testimonials, and stories featuring TrophySmack products at events.
• Support email campaigns, customer promotions, and other sales and marketing initiatives.
• Collaborate with the Marketing team to develop ideas that strengthen customer engagement and generate new business.

What We're Looking For

• Strong communication and interpersonal skills, including comfort speaking with customers and making outbound calls.
• A proactive mindset and the ability to work independently, solve problems, and follow through on commitments.
• Comfort working with spreadsheets, databases, email, and common business software.
• Willingness to learn CRM systems, prospecting tools, and new sales processes.
• An interest in sales, business development, lead generation, marketing, or account management.
• A desire to grow professionally and take on increasing responsibility over time.

Preferred Qualifications

• Experience in customer service, sales support, administrative support, recruiting, marketing, research, or business development.
• Proficiency with Microsoft Excel, Google Sheets, or similar spreadsheet tools..
• Experience organizing digital assets or working with marketing content management platforms.

Career Growth Opportunities

This position is designed for someone who wants to build a career, not simply fill a role. You'll learn our products, customers, sales processes, and target markets while developing practical skills in lead generation, account management, prospecting, and business development.

As the team grows and you demonstrate strong performance, opportunities may include taking ownership of customer accounts, managing outreach campaigns, developing partnerships, and advancing into a larger sales or business development role.

Why Join TrophySmack?

• Gain hands-on experience across sales, business development, marketing, and market research.
• Develop skills that can translate into long-term career advancement.
• Take initiative, contribute ideas, and see how your work supports revenue growth.
• Work with a team focused on building products and experiences that celebrate winning.

Compensation & Benefits

• $40,000 - $50,000 annual salary based on experience, skills, education, and qualifications
• Flexible PTO - take the time off when you need it. No fixed amount of days - we are happy to support the work/life balance of our employees!
• Fully stocked kitchen and game room - You'll find our employees playing games throughout the day! We LOVE to have fun!! We've got a bowling alley, basketball hoops, ping pong tables, arcade games & more!
• Smackology culture - we believe in a little chaos, a lot of banter, zero corporate robot energy.
• Health, Dental, and Vision Insurance with 50% employer contribution
• 401(k) plan
• Paid Holidays - New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas Day.
• Employee Discounts
• Opportunity to join a high-growth ecommerce company
• Collaborative, high-performing team environment
• Career growth and advancement opportunities

Equal Opportunity Employer

TrophySmack celebrates diversity and is committed to creating an inclusive workplace for all employees. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.

If you're naturally curious, enjoy connecting with people, and want to help create new business opportunities, we'd love to hear from you.

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Education:

• Bachelor's (Required)

Ability to Commute:

• Orange, CA 92865 (Required)

Work Location: In person