Business Development Representative

Location: Westwood, MA

Employment Type: Full Time

Schedule: Monday through Friday, 8:00 AM to 5:00 PM

Industry: Merchant Services | Point of Sale Solutions

About the Company

Our client is a successful and growing Independent Sales Organization (ISO) and Point of Sale (POS) reseller specializing in payment processing solutions and business technology for restaurants, retailers, and service businesses.

With an expanding merchant portfolio and partnerships with leading payment technology providers, the organization is focused on accelerating growth, expanding its market presence, and delivering innovative solutions that help businesses operate more efficiently.

We are seeking a motivated, outgoing, and results driven Business Development Representative (BDR) to join the sales team.

About the Opportunity

As a Business Development Representative, you will be responsible for identifying new business opportunities, engaging business owners and decision makers, qualifying prospective customers, and scheduling appointments for the company's Account Executives.

This is a prospecting intensive position for someone who enjoys starting conversations, building relationships, and turning initial interest into meaningful sales opportunities.

Your primary objective is to generate qualified appointments that lead to new merchant accounts and revenue growth.

Key Responsibilities

Prospecting & Business Development

• Identify and research prospective merchants across restaurant, retail, hospitality, and service industries.
• Conduct outbound prospecting through telephone calls, field visits, business research, and networking.
• Connect directly with business owners, managers, and key decision makers.
• Identify businesses that may benefit from improved payment processing, modern POS technology, or reduced operating costs.
• Build and maintain a consistent pipeline of prospective customers.

Lead Qualification & Appointment Setting

• Engage prospective customers to understand their current payment processing and POS solutions.
• Identify business needs, challenges, and potential opportunities.
• Communicate the value of the company's products and services.
• Schedule qualified appointments between interested decision makers and Account Executives.
• Coordinate appointment details and ensure effective handoffs to the sales team.
• Confirm appointments and maintain communication with prospects to maximize attendance.

Pipeline Management & Follow Up

• Maintain accurate prospect information, activity records, and appointment details in the CRM.
• Consistently follow up with prospective customers to nurture opportunities.
• Track daily prospecting activity and weekly appointment production.
• Collaborate with Account Executives to improve lead quality and conversion rates.
• Meet or exceed established activity and appointment targets.

Qualifications

• Strong communication, interpersonal, and relationship building skills.
• Confident and comfortable speaking with business owners and decision makers.
• Self motivated, persistent, and goal oriented.
• Comfortable with outbound calling, cold prospecting, and handling objections.
• Strong organizational skills and attention to detail.
• Ability to manage multiple prospects and maintain consistent follow up.
• Comfortable working in a structured, performance driven sales environment.
• Basic computer proficiency and familiarity with CRM systems.

Preferred Experience

• Previous experience in business development, appointment setting, inside sales, or field prospecting.
• Experience working with small and medium sized businesses.
• Familiarity with merchant services, payment processing, or POS technology.
• Experience generating qualified sales appointments.

Prior industry experience is not required. Training will be provided to candidates who demonstrate strong communication skills, ambition, and a willingness to learn.

Performance Expectations

• Consistently engage prospective business customers through outbound prospecting.
• Identify and qualify decision makers with genuine interest in the company's solutions.
• Generate a reliable pipeline of qualified sales appointments.
• Meet or exceed established weekly and monthly appointment targets.
• Maintain accurate CRM records and timely follow up.
• Contribute to new merchant acquisition and overall sales growth.

Compensation & Career Growth

• Competitive base compensation.
• Performance based incentives for qualified appointments and successful merchant acquisitions.
• Comprehensive product and sales training.
• Ongoing coaching and professional development.
• Opportunities to advance into Account Executive and Sales Leadership positions.
• Career growth within an established and expanding organization.

The Ideal Candidate

We are looking for someone who is proactive, personable, persistent, and motivated by results.

You enjoy connecting with people, are not intimidated by rejection, and understand that consistent prospecting creates opportunities.

You take ownership of your performance, follow through on commitments, and thrive in an environment where effort and results are recognized.

We can teach you the payment processing industry. What we're looking for is the drive, discipline, and determination to succeed.

Apply Today

If you enjoy building relationships, creating business opportunities, and want to develop a rewarding career in financial technology sales, we encourage you to apply.

• Join a successful and growing organization where your contributions directly impact business growth and your professional advancement.