1330 S Conwell Ave., Willard, OH 44890

Automotive Business Development Representative (BDC Agent) Full-Time Position

Experience Preferred

Competitive Hourly Rate Based on Experience Base Pay Plus Commission and Bonuses Monday to Friday – No Weekends!

Sharpnack Auto Group is looking for an energetic, customer-focused Business Development Representative (BDC Agent) to join our growing team. If you enjoy helping people, communicating by phone, text, and email, and creating exceptional customer experiences, we'd love to hear from you. Sharpnack Auto Group serves customers across multiple franchises and is committed to delivering first-class automotive service.

Join Sharpnack Auto Group and help create outstanding customer experiences while building a rewarding career in automotive sales and customer service.

Please explore our Sharpnack Auto Group careers page but don't forget to click 'Apply Now' on this page.

Why Sharpnack?

• We help the community that we’re so proud to be a part of
• We have been family owned and operated since 1949
• We are involved with many local charities and organizations here in Ohio, and we just love watching the local community thrive
• We offer excellent customer service to all our customers in Ohio, from Norwalk, Mansfield and beyond.

What We Offer:

• Competitive hourly rate based on experience
• Base pay plus commission and bonuses
• Health, dental, and vision insurance.
• Paid vacation and holidays.
• 401(k) with company match.
• Employee vehicle purchase program.
• Ongoing training and advancement opportunities.
• Long-term career stability with an established dealership organization.

What You'll Do:

• Respond to internet, phone, and chat inquiries promptly and professionally
• Schedule sales appointments and follow up with prospective customers
• Maintain accurate customer records in the CRM
• Build rapport with customers and identify vehicle needs
• Coordinate with the sales team to ensure a seamless customer experience
• Meet daily, weekly, and monthly appointment goals

What We're Looking For:

• BDC experience is preferred and Automotive experience is helpful
  but not required
• Strong communication and customer service skills
• Positive attitude and professional phone presence
• Ability to multitask in a fast-paced environment
• Basic computer and data entry skills
• High school diploma or equivalent
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Pre-employment background checks are required, including MVR, and drug screening.

We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.