Business Development Representative | Hybrid

Req ID: 5143
Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

We are currently looking for a Business Development Representative who will be working with Connext's Client in the United States of America.

What's in it for you?

• 25% Night Differential
• Perfect Attendance Bonus
• Mid-year Bonus!
• Competitive compensation
• Life insurance
• HMO Insurance
• Great company culture

What is the job?

The Business Development Representative is responsible for identifying and engaging prospective customers, understanding their relocation needs, and connecting qualified prospects with the appropriate Sales Representative.

Responsibilities:

• Identify prospective customers by reviewing internal databases and available customer information.

• Initiate contact with potential prospects to understand their relocation needs and gather relevant information.

• Qualify prospects based on their needs and available information before transferring them to the appropriate Sales Representative.

• Create and maintain accurate prospect and customer profiles in internal systems.

• Ensure new and prospective customer information is entered and maintained accurately and consistently.

• Collaborate with the outside sales team to coordinate customer visits and other follow-up activities.

• Maintain organized and up-to-date customer records to support sales follow-up.

• Manage a high volume of customer and prospect information while maintaining accuracy.

• Communicate professionally with prospective customers and provide a positive initial customer experience.

• Support the sales team by ensuring qualified prospects and relevant customer information are properly handed off.

• Perform other related sales support activities as assigned.

Qualifications:

• Minimum of two (2) years of experience in customer service, sales, lead generation, or a similar customer-facing role.
• Experience communicating with prospective or existing customers.