Business Development Representative (Telemarketing Agent)

We’re Hiring: Business Development Representative (Telemarketing Agent)

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for a Business Development Representative (Telemarketing Agent) to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role : Business Development Representative (Telemarketing Agent)

Work Arrangement : Work from Office

Location : Colombia - Managua, Nicaragua

Schedule : Morning Shift

Job description:

Your main objective is live transfers to our U.S.-based sales closers. Appointment setting is secondary and only used when a live transfer isn’t possible.

This role suits someone comfortable prospecting independently, handling rejection, and working in a fast-paced outbound environment.

What You’ll Be Doing

• Make 200+ outbound cold calls daily to U.S. business owners.
• Source business phone numbers from websites and online directories.
• Quickly engage prospects and identify potential interest.
• Clearly communicate value propositions and manage objections professionally.
• Utilize inside sales techniques to identify customer needs and promote our offerings.
• Transfer qualified prospects live to onshore sales reps
• Schedule appointments only as backup when transfers aren’t possible
• Negotiate appointment times that work for both the prospect and the sales representative.
• Market our products or services by highlighting their features and benefits.
• Provide exceptional customer service throughout the process.

Qualifications and requirements:

• Previous experience in telemarketing or inside sales is preferred but not necessary
• Strong market awareness and understanding of customer needs
• Advertising background preferred
• B2B outbound sales or telemarketing experience strongly preferred
• Comfortable with 200+ manual calls per day
• Clear, neutral English speaking voice
• Strong objection handling and rapport-building ability
• Self-motivated with strong independent work habits
• Comfortable sourcing prospects online and working without CRM automation

Preferred (Strong Advantage)

• Advertising or marketing sales experience
• Experience selling to U.S. SMB owners
• Previous live-transfer or lead generation campaign experience

Work Schedule

• Location: Edificio Discover, Managua, Nicaragua
• U.S. business hours
• 4 × 9-hour shifts Monday–Thursday
• Half-day Friday

Non-negotiable skills and requirements:

• B2B outbound sales or telemarketing experience strongly preferred
• Comfortable with 200+ manual calls per day
• Clear, neutral English speaking voice
• Strong objection handling and rapport-building ability
• Self-motivated with strong independent work habits
• Comfortable sourcing prospects online and working without CRM automation

Perks & Benefits:

Comprehensive Legal Benefits (Colombia)

As part of your contract, we ensure all legally mandated benefits are covered—because your well-being is our priority! Here's what you can count on:

• Health Insurance (EPS)
• Pension Coverage
• Severance Pay (Cesantías)
• Family Compensation Fund (CCF)
• Occupational Risk Insurance (ARL)

Exclusive Perks That Go Beyond

We believe in giving more than just the basics. With us, you’ll enjoy:

• Premium Health Insurance (Prepagada)
• Life Insurance, starting from your 16th day with us.
• Flexible Work Setup options—Hybrid, On-site, or Remote. (This can change according to the role you are applying to)
• Access to the CloudStaff Dream Points Program.
• Exciting Growth Opportunities to fuel your career aspirations

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**