Business Development Specialist

Job Summary

The Business Development Specialist is responsible for developing, expanding, and managing J&F Foods’ Food Service accounts, driving sustainable sales growth and strengthening the company’s presence in the Food Service industry. The role focuses on key channels including Quick Service Restaurants (QSRs), Hotels/Restaurants/Cafés (HoReCa), commissaries, convenience stores, and other non-traditional Modern Trade accounts.

The position requires building strong partnerships with Food Service customers to understand their business needs, provide appropriate product solutions, and promote high-margin J&F Foods products. Through effective account management, market development, and customer collaboration, the Business Development Specialist contributes to achieving High Impact on Customers’ Success (HICS) while maximizing sales, profitability, and long-term account growth.

Key Performance Measures

1. Food Service Account Development and Expansion – Acquire new accounts and strengthen existing partnerships to increase J&F Foods’ market presence.
2. High-Margin Product Development and Penetration – Drive the adoption and saturation of high-margin push SKUs across Food Service accounts.
3. Sales Volume and Revenue Growth – Achieve sustainable growth in sales volume and revenue within the Food Service channel.
4. Inventory and Accounts Receivable Management – Ensure accurate inventory monitoring and timely collection of accounts receivable, maintaining at least 95% current AR.

Duties and Responsibilities

1. Develop, prepare, and present compelling sales proposals and business solutions tailored to the requirements of Food Service accounts.
2. Lead product presentations and recommend Food Service SKUs and product solutions that are appropriate to each account’s operational and business requirements.
3. Establish, maintain, and strengthen relationships with key Food Service customers by building rapport, understanding their business needs, and increasing J&F Foods’ engagement within the industry.
4. Conduct market research and account analysis to identify customer requirements, market opportunities, product gaps, and potential products suitable for specific accounts.
5. Monitor and manage accounts receivable collections, ensuring timely, accurate, and complete collection from Food Service accounts, with a target of at least 95% current AR.
6. Manage the assigned product portfolio, product mix, sales budget, and route, ensuring resources are utilized effectively to maximize account performance and profitability.
7. Identify opportunities for new account acquisition, product penetration, and business expansion within the Food Service channel.
8. Collaborate with relevant internal teams to ensure customer requirements are properly evaluated and translated into appropriate product and service solutions.
9. Monitor account performance, customer feedback, and market developments to recommend strategies that support sales growth and customer satisfaction.

Job Qualifications

• Bachelor’s degree in Hotel and Restaurant Management, Food Technology, Business Administration, Marketing, or another related field.
• At least 3 years of relevant experience in the Food Service industry, preferably with strong B2B experience handling food products. Extensive Food Service industry experience is an advantage.
• Strong knowledge and understanding of Food Service accounts, customer requirements, product applications, and industry trends.
• Excellent oral and written communication, presentation, negotiation, and interpersonal skills.
• Demonstrates strong customer orientation and the ability to evaluate customer needs and provide the appropriate product solutions aligned with High Impact on Customers’ Success (HICS).
• Proactive, resilient, results-oriented, and self-motivated, with the ability to adapt effectively to a fast-paced and dynamic selling environment.
• Detail-oriented, innovative, and creative in developing business solutions, sales strategies, and recommendations that address customer and account requirements.
• Strong analytical, problem-solving, account management, and business development skills.
• Willingness to conduct regular customer visits, account development activities, and market assessments as required.