Business Development Specialist

Business Developer | 4–5+ years | Switzerland | IT Services & Digital Transformation | B2B Sales & Tech Recruitment; win, grow, and convert client demand into successful staffing, recruitment, and service-delivery opportunities across the technology market.

About the role:

As a Business Developer, you act as the link between client needs, commercial growth, and recruitment delivery within a digital transformation or IT services environment. You support the organisation in identifying new business opportunities, developing client relationships, converting demand into active hiring or project needs, and coordinating with internal recruitment teams to ensure that commercial commitments are translated into successful delivery.

Responsibilities:

• Identify, qualify, and prioritise new business opportunities aligned with the company’s growth objectives in digital transformation, IT services, and recruitment-related offerings.
• Develop and manage the full sales cycle, including prospecting, outreach, client meetings, needs analysis, proposal support, negotiation, and deal closure.
• Build and maintain strong relationships with clients, hiring managers, procurement contacts, and key decision-makers across target accounts.
• Understand client business challenges and translate them into recruitment, staffing, or service-based opportunities in collaboration with internal teams.
• Work closely with recruiters and delivery teams to define hiring needs, candidate profiles, timelines, and service expectations linked to client requirements.
• Support the preparation of commercial proposals, rate discussions, contract negotiations, and service agreements.
• Coordinate with internal stakeholders including recruitment, sourcing, account management, operations, and leadership to ensure a consistent and high-quality client experience.
• Contribute to account development by identifying cross-sell, upsell, and repeat business opportunities within existing clients.
• Track market developments, competitor activity, and client demand within the IT, digital transformation, and technology talent landscape.
• Maintain accurate pipeline reporting, sales activity updates, and commercial forecasting through internal CRM systems.
• Ensure that business development actions remain pragmatic, commercially sound, and aligned with delivery capacity and recruitment realities.

Experience and background:

• Minimum 4-5+ years of professional experience in business development, sales, account management, or commercial roles linked to recruitment, staffing, IT services, or digital transformation.
• Proven experience in environments where sales activity is closely connected to recruitment delivery, staffing solutions, or service-based consulting models.
• Practical exposure to IT, digital transformation, technology consulting, or tech recruitment environments is required.
• Experience in client acquisition, opportunity development, and account growth within B2B service organisations.
• Ability to work effectively with both commercial and operational stakeholders in fast-paced and target-driven settings.

Technical and functional skills:

• Strong understanding of B2B sales processes, client development, and consultative selling in service-oriented businesses.
• Ability to translate client needs into clear recruitment or service requirements for internal delivery teams.
• Good command of commercial discussions including pricing, margins, contract terms, and service expectations.
• Experience using CRM tools, pipeline tracking methods, and structured reporting practices.
• Good understanding of the IT services, digital transformation, or technology recruitment market and its commercial dynamics.
• Ability to balance business development objectives with operational feasibility and delivery quality.

Behavioural competencies:

• Excellent communication and stakeholder management skills.
• Strong negotiation and relationship-building abilities.
• Structured, proactive, and results-oriented mindset.
• Ability to coordinate effectively across sales, recruitment, delivery, and leadership teams.
• Pragmatic and commercial approach, with a clear understanding of client expectations and internal delivery constraints.

Education and qualifications:

• Bachelor’s degree in business, management, marketing, HR, or a related field is preferred.
• Relevant experience in business development, recruitment sales, IT services, or digital transformation environments will be considered more important than academic background alone.
• Fluency in English and French is required.

Your data:

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