Business Development Supervisor

🏢 Industry: Pawnshop & Money Services

About the Role

We are seeking a driven and strategic Business Development Supervisor to lead the Business Development team within a pawnshop and financial services environment. The role is responsible for identifying new business opportunities, building partnerships, and supporting market expansion initiatives.

You will play a key role in driving growth through strong client relationship management, market development, and collaboration with internal teams.

Key Responsibilities

Business Development & Growth

• Identify and develop new business opportunities and strategic partnerships
• Build and maintain a strong pipeline of leads and prospects
• Conduct market research and competitor analysis within the pawnshop/financial services industry

Client & Partner Management

• Maintain strong relationships with clients, partners, and stakeholders
• Manage onboarding, proposals, negotiations, and contract renewals
• Represent the company in meetings, events, and industry engagements

Team Leadership

• Supervise Business Development Officers/Assistants
• Set targets, monitor KPIs, and ensure team performance delivery
• Provide coaching, feedback, and development support

Strategy & Coordination

• Support execution of business development and marketing strategies
• Collaborate with cross-functional teams for seamless execution
• Prepare proposals, presentations, and partnership materials

Reporting & Administration

• Track and report on KPIs, pipeline, and revenue impact
• Maintain CRM accuracy and client interaction records
• Oversee contracts, MOUs, and related documentation

Qualifications

• Bachelor’s degree in Finance, Economics, Mathematics, or related field
• Experience in business development, partnerships, or account management
• Exposure to pawnshop, remittance, forex, or financial services industry is preferred
• Strong analytical and data interpretation skills
• Experience using CRM and reporting tools
• Excellent communication, negotiation, and leadership skills
• Ability to thrive in a fast-paced environment

Preferred Skills

• Experience in strategic planning and market expansion
• Strong professional network in financial services or related industries
• Ability to create proposals, pitch decks, and presentations
• Experience leading or mentoring a team

What We’re Looking For

A results-driven leader who can combine strategy, client engagement, and team leadership to support business growth in a financial services and pawnshop industry setting.