Business Development Support

Company Overview: RKTech, a subsidiary of Rikkeisoft, is a leading IT company specializing in consulting, services, and offshore/onshore engineering for outsourcing projects. This role will support both the Hanoi office in Vietnam and the US office in Texas, focusing on administrative, business development (BD), HR, and CRM-related responsibilities. 1. Business Development Support (40%) Support the Business Development team in preparing sales and marketing materials, including sales program, presentations, and proposals. Prepare resources for resource fullfillment in every proect assigned Maintain and update the customer relationship database (CRM) to track prospects, leads, and client interactions. Collaborate with the sales and marketing teams to create and follow up on client engagement plans. Screen resumes and assist in recruiting talent that aligns with client job requirements. Collaborate with technical leads to conduct interviews and assess candidates' suitability for projects. Maintain and execute monthly hiring plans in coordination with divisional teams. 2. Administrative Management (40%) Prepare and submit expense reports for both US and Vietnam offices to the HQ Accounting department. Oversee office rentals and maintain well-organized office spaces in both locations. Administer employee benefits, including health insurance, retirement plans, leave entitlements, and wellness programs. Coordinate company meetings, events, and business trips for executives. Handle tax filings and collaborate with insurance providers to ensure employee coverage. Manage bi-monthly payroll processing using QuickBooks. 3. CRM and Invoice Management (20%) Manage CRM systems to ensure accurate resource allocation per Statements of Work (SOW) and Master Service Agreements (MSA). Monitor project timelines, ensuring adherence to agreements. Track and follow up on overdue invoices to maintain efficient cash flow. Collaborate with the sales and marketing teams to create and follow up on client engagement plans. Tools and Platforms Used: • Accounting and Payroll: QuickBooks, SAP Concur • Office Tools: Microsoft Office Suite • CRM and Resource Management: HubSpot, internal CRM

• Salary: Negotiate. - Package: At least 13 months/ year. Review periodically following company policy. - Bonus: Tet bonus, project bonus, holiday bonus, HR referral bonus... - Seniority allowance (working time from 2 years or more). - Participate in learning and training activities inside and outside the company, accumulate learning points, develop G Points on the company's management system. - 2 days of per week and 12 leave days per year. - Clubs and many cultural sports art activities sponsored or supported by the company (For example: Football, table tennis, badminton, swimming, music, English, games... ) - Ensure health: Periodic health check, support to buy high quality health insurance... - Join the Rikkei Care Health Insurance Plan. - Mental comfort: Playing music on demand every day, happy hour, team building activities...

Candidate Requirements: Educational Background: • Bachelor’s degree in Business Administration, Human Resources, Accounting, Marketing, or a related field. Experience: - Minimum 1 year of experience in administrative, office management, or business development roles, preferably in IT or international organizations. Proven experience in payroll processing, tax filings, and employee benefits administration. - Familiarity with CRM tools (e.g., HubSpot) and accounting platforms (e.g., QuickBooks, SAP Concur). - Experience in recruitment processes, including resume screening and candidate evaluation. - Previous experience supporting sales or business development teams is a plus. Skills: - Fluent in English, both written and verbal. - Strong organizational and time management skills. - Excellent problem-solving and decision-making abilities. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. - High level of integrity and discretion when handling confidential information. - Detail-oriented and proactive in addressing challenges. - Capable of working independently and collaboratively as part of a global team. - Strong communication and interpersonal skills for BD-related activities. - Flexibility to accommodate time zone differences for communication and collaboration.