Business Development Support

About the Job

Who we are and what do we do

India has witnessed a journey of Innovation in Digital Payments and today it leads the world with over 45% of the Global digital transaction volume. At NPST, we believe that our decade long journey has carved an opportunity for building future roadmap for the world to follow.

We are determined to contribute immensely to nation’s growth story with our vision “to provide digital technology across financial value chain” and our mission to create leadership position in digital payment space.

Founded in 2013, NPST is a leading fintech firm in India, part of the Make in India initiative and listed on BSE and National Stock Exchange. We specialize in Digital Payments operating as Technology Service Provider to Regulated entities and providing Payment Platform to Industry – empowered by payment processing engine, Financial Super app, Risk Intelligence engine and digital merchant solution.

While we drive 3% of global digital transaction volume for over 100+ clients, we aim to increase our market share by 5X in next five years through innovation and industry first initiatives.

What will you do

You will be responsible for generating leads, managing customer relationships, and supporting the sales team in achieving revenue goals. You will also be involved in customer outreach and follow-ups to develop new business opportunities, preferably within the Fintech and Banking industry.

Job Responsibilities:

• Identify and connect with potential clients through cold calling, emails, networking, and other relevant channels.
• Generate and qualify leads based on customer requirements and business potential.
• Conduct regular follow-ups with prospects, provide timely updates on lead status and client requirements, and coordinate with the Business Development team on leads, opportunities, customer needs, and follow-up actions.
• Understand customer needs and requirements and coordinate with the relevant teams to position NPST’s RPA solutions and services.
• Maintain accurate prospect databases, Excel records, documentation, and daily activity trackers while preparing regular reports on calls, leads, follow-ups, and outreach activities in line with company standards.
• Prepare and manage customer/prospect lists for invitations, events, webinars, campaigns, and other engagement activities.
• Build and maintain an up-to-date prospect database while ensuring regular communication with prospects and capturing relevant information to support ongoing business development efforts and future engagement.
• Responsible for meeting defined revenue and sales output targets.
• Monitor daily activities and ensure timely completion of assigned outreach and follow-up tasks.

What are we looking for:

• Relevant experience in Inside Sales, Tele Sales, Lead Generation, and Business Development Support.
• Experience in handling banking clients will be an added advantage.
• Strong listening, interpersonal and excellent verbal and written communication skills in Marathi, Hindi, and English.
• Strong follow-up and coordination abilities.
• Proficiency in MS Excel and basic computer operations.
• Resilient in handling rejections, with the ability to maintain accurate records, databases, and daily activity trackers while consistently delivering against defined activity and lead-generation targets.
• Self-driven, result-oriented, and capable of working in a fast-paced environment.
• Entrepreneurial skills, ability to observe, innovate and own your work.
• Detail-oriented and organized with strong time management skills.
• Influencing skills and the ability to create positive working relationships with team members at all levels.
• A collaborative approach and work with perfection as a group effort to achieve organization goal.

Educational Qualification - Bachelor's degree in any discipline.

Total Experience: 2 to 3 years

Industry - IT, Software, Banking, BFSI, Payments, and FinTech.

Work arrangement – 5 days working from office

Location – Mumbai

What do we offer:

• An organization where we strongly believe in one organization, one goal.
• A fun workplace which compels us to challenge industry leaders and ourselves.
• Benefits that resonate ‘We Care’, building meaningful impact in society.
• Opportunity to shape the future of digital payment technologies and room to where go beyond traditionally designed principles of digital payments.
• An environment of challenging the status quo and existing industry payment principles and being a trend setter in bringing in future

If this opportunity excites you, we invite you to apply and contribute to our success story. If your resume is shortlisted, you will hear back from us.