Business Development Team Leader

JOB SPECIFICATION – BUSINESS DEVELOPMENT TEAM LEADER

NB - We are hiring for one of our clients.

Want to fast-track your application? Start by clicking the link https://app.testgorilla.com/s/3xx0kswd

About the Company

The Client is a proudly South African, 51% black-owned technology company that designs and develops intelligent, AI-driven software solutions. The business brings together artificial intelligence, software engineering, process design and commercial understanding to simplify repetitive administration, high-volume processing and routine analysis.

About the Role

The Business Development Team Leader will report to the Group Operations Executive while working closely with the nominated Group executive or commercial contact. The purpose of the role is to generate qualified opportunities and support new business growth across the Group.

This is a hands-on, client-facing business development position focused on researching prospects, approaching decision-makers, conducting discovery meetings, coordinating proposals, maintaining a reliable pipeline and progressing opportunities towards conversion. The role also helps coordinate sales-led marketing activities with resources made available by the relevant businesses.

The successful candidate will be a commercially driven generalist who can quickly understand specialist services, communicate professionally and work independently across several business units. The Team Leader title reflects accountability for driving and coordinating business development activities, with a dedicated team to provide support

Roles and Responsibilities

1. Business Development for the Group

• Identify and research prospective corporate clients, trusts, employers and partner organisations relevant to the Group’s service offerings.
• Develop targeted prospect lists, identify decision-makers and conduct professional outreach by telephone, email, LinkedIn, referrals and networking.
• Generate qualified leads, arrange client meetings and assess potential opportunities based on client needs, timing and commercial fit.
• Present approved capabilities of the Group, tailoring the message to the client while referring technical matters to the appropriate specialists.
• Build professional relationships with prospects, existing client contacts, relevant industry bodies and referral partners.

2. Client Engagement and Sales Conversion

• Lead initial discovery conversations to understand client challenges, budgets, procurement processes, decision-makers and the next steps needed to progress an opportunity.
• Identify appropriate opportunities across the Group, and involve the relevant service specialists where technical input is needed.
• Coordinate client meetings, service presentations, capability statements, approved quotations, proposals and tender-related information.
• Follow up on proposals and outstanding decisions, respond to routine queries, and support commercial negotiations within agreed approval limits.

3. CRM, Sales Pipeline and Performance Reporting

• Maintain a central, accurate sales pipeline with opportunities clearly attributed to the relevant Group business and recorded in the agreed systems.
• Capture prospect details, meeting notes, opportunity stages, estimated values, expected closing dates, next steps and accountable stakeholders.
• Measure prospecting activity, qualified meetings, proposals, conversion rates and business won against realistic, agreed targets.
• Prepare concise weekly sales progress updates and monthly performance reporting for the designated Group stakeholders.
• Identify pipeline bottlenecks, overdue follow-ups and poor-quality leads, and recommend corrective action.

4. Sales-Focused Marketing and Brand Coordination

• Support targeted marketing initiatives that improve awareness and create qualified leads for the Group businesses.
• Design and build the website, LinkedIn, digital content and client communication requirements with the available internal or external resources.
• Identify relevant topics for case studies, success stories, events, webinars and client communications, subject to client permission and content approval.
• Help refine business-specific value propositions, client presentations and sales collateral in consultation with each service owner.
• Track marketing-generated enquiries and ensure qualified prospects are followed up and reflected in the sales pipeline.

5. Partnerships, Technology Awareness and Market Development

• Research priority market segments and commercial opportunities for the Group’s services, including opportunities enabled by technology and process improvement.
• Develop relationships with corporate groups, employer partners, training partners, intermediaries and other appropriate referral sources.
• Identify cross-selling and referral opportunities within existing client relationships, subject to engagement with the relevant account owner.
• Support partnership proposals and new service initiatives.

6. Service-Provider Coordination and Professional Responsibilities

• Prepare professional client correspondence, meeting summaries, follow-up actions, sales reports and supporting commercial documents.
• Work constructively with stakeholders to understand service delivery capabilities, client priorities and deadlines.
• Carry out other reasonable business development work within the agreed service scope and management priorities.

7. Team Leadership and Management

• Lead, manage, and develop the sales and marketing team to ensure alignment with the company's business development objectives and client service requirements.
• Allocate responsibilities, set clear performance expectations, and oversee the execution of sales, marketing, lead generation, and digital marketing activities.
• Establish and monitor individual and team KPIs, ensuring accountability for deliverables, deadlines, and overall performance.
• Conduct regular team meetings, performance reviews, and coaching sessions to support employee development and continuous improvement.
• Foster a results-driven, collaborative, and accountable team culture focused on business growth and high-quality service delivery.

Minimum Requirements

1. Education and Qualifications

• Matric / Grade 12 essential.
• A relevant certificate, diploma or degree in Business, Marketing, Sales, Commerce or a related field will be advantageous.
• Demonstrated business development ability, initiative and relevant experience will be considered alongside formal qualifications.

2. Experience

• Approximately 2–3 years’ experience in B2B business development, consultative sales, lead generation or client acquisition.
• Practical experience researching prospects, securing corporate meetings, maintaining client relationships and progressing quotations or proposals.
• Exposure to professional services, technology, AI-driven software, B-BBEE, trust administration, training or skills development is advantageous but not essential.

3. Skills and Competencies

• Confident written and verbal communication with the ability to engage corporate decision-makers and work across both technology and professional-service environments.
• Strong research, prospecting, networking, relationship-building and disciplined follow-up skills.
• Ability to understand a client’s operational problem, qualify commercial opportunities and present approved value propositions clearly.
• Strong organisational skills and comfort handling multiple opportunities, deadlines and client stakeholders.
• Proficiency in Microsoft Office, particularly Outlook, Word, Excel and PowerPoint; willingness to learn the relevant CRM tools.
• Familiarity with LinkedIn, digital marketing fundamentals, AI-enabled business solutions or software sales will be an advantage.

4. Behavioural Attributes

• Proactive, confident and comfortable initiating conversations with prospective clients.
• Self-motivated, resilient, target-driven and prepared to take ownership of results.
• Strong interpersonal skills and a professional, ethical approach to business relationships.
• Practical, solutions-focused and comfortable working independently while collaborating across an employer and its service-provider client.

5. Additional Criteria

• All staff work every day at our office in Boksburg, Clearwater Office Park.
• The ideal candidate will be available to start in November 2026, although this is negotiable.

What We Offer

Remuneration and Benefits

• Cost to Company: R15,000–R25,000, depending on qualifications and experience.
• Discretionary bonus: Based on individual and company performance.
• Performance incentives: To be discussed as the role evolves and commercial targets and responsibilities become established.

Dynamic Growth Environment

• Help create a more structured and measurable business development pipeline across multiple client-service areas.
• Work in an environment that values initiative, ownership, technology, problem-solving and continuous improvement.

Join the company and help deliver high-quality commercial support to the Group through a collaborative service-provider relationship.

The role offers the opportunity to build a strong track record of commercial results, develop relationships with corporate clients and grow alongside an ambitious South African technology company.

We want to ensure that all applicants have a fair and equal chance, so we’re using an assessment.

This minimizes unconscious bias in our hiring process. Successful candidates will be invited to a job interview.

Ready to join our team? Start by clicking the link https://app.testgorilla.com/s/3xx0kswd