Coast Mountain Roof Ltd.

Business Development/Client Relations

Coast Mountain Roof Ltd. | Langley, BC (Lower Mainland)

Full-time | Salary $110,000-$130,000 + performance incentive + company vehicle for business use

Do you love building relationships as much as you love closing the next project? Coast Mountain Roof is hiring a Business Development / Client Relations lead who can grow our commercial, strata, and commercial opportunity pipeline and keep clients feeling looked after from first call through final walkthrough.

If you thrive on organization, driving growth, trust, follow-through, and making complex jobs feel simple for the customer, this role was built for you.

About Coast Mountain Roof

Coast Mountain Roof Ltd. is a Langley-based roofing contractor serving Vancouver's Lower Mainland and Fraser Valley since 20011. We deliver commercial, strata, multi-family, and residential roofing, plus waterproofing and architectural sheet metal with the care of a crew that treats every roof like it is their own.

Our values are simple and non-negotiable:

MAKE IT SAFE * DO IT RIGHT * STAND BEHIND IT

We are a SOPREMA and Siplast Certified contractor. We stand behind our workmanship with strong warranty options.

Home base: Unit C130 - 6286 203 Street, Langley, BC

Website: https://www.coastmountainroof.com/

The Role

This is a client-facing growth seat. You will open doors, nurture relationships, grow brand awareness and own the experience that turns prospects into long-term clients. Not limited to property managers, strata councils, general contractors, commercial owners, and homeowners across the Lower Mainland.

You sit close to operations so quotes, schedules, and site realities stay aligned with what you promise in the field and on the phone. You are not a pure cold-caller in isolation. You are the connective tissue between opportunity, trust, and delivery.

What You'll Own

• Pipeline growth - Prospect, qualify, and develop commercial, strata, and residential opportunities across our service area
• Client relationships - Be a steady, credible point of contact from inquiry through award, install, and follow-up
• Consultative selling - Listen first, translate roofing needs into clear options, and help clients choose the right scope and system
• Proposal support - Coordinate with sales so proposals are accurate, timely, and presentation-ready
• Client care cadence - Check in on active jobs, resolve concerns early, and protect the CMR reputation on every touchpoint
• Market presence - Represent Coast Mountain Roof in person and through building an online network with property managers, GCs, and referral partners; keep the brand warm in the market
• CRM and follow-through - Keep opportunities organized, next steps clear, and nothing dropped
• Feedback loop - Bring client and site insights back to leadership so we keep improving how we bid, communicate, and deliver

Who Thrives Here

• Relationship-builders who earn trust fast and keep it
• Clear communicators - equally sharp on a strata board call and a jobsite walkthrough
• Self-starters who own their calendar, pipeline, and follow-ups without waiting to be asked
• People who are honest about scope, timeline, and risk - and still know how to win the work
• Candidates with construction, roofing, building envelope, property management, or B2B service sales experience (strong asset; coachable hunters with transferrable skills are welcome)
• Drivers with a clean abstract who are comfortable covering the Lower Mainland and Fraser Valley
• Professionals who live our values: safety first, quality without shortcuts, and accountability after the invoice

Nice to have: existing network with strata managers, GCs, or commercial property owners in Metro Vancouver / Fraser Valley.

Compensation & Perks

• Salary: $110,000 - $130,000 base salary CAD, depending on related experience, successful reference and proven track record
• Performance incentive: TBD (structured incentive to reward booked and delivered growth)
• Company vehicle for business use
• Full-time role based out of our Langley location, with regular client and site travel across the Lower Mainland, trade shows, networking events and more
• Work with an established team that has been protecting roofs across B.C. for nearly two decades
• Direct collaboration with sales and operations

How to Apply

Ready to help grow a roofing company that stands behind its work?

Email your resume and a short note on why this role fits you to:

Subject line: Business Development / Client Care - [Your Name]

Questions about the role can also go to [email protected].

Coast Mountain Roof Ltd. welcomes applications from all qualified candidates. We thank everyone who applies; only those selected for next steps will be contacted.