Business Hub Manager

Nomba, launched in 2017 as "Kudi.ai", is a chatbot that responds to financial requests on social apps. Nomba has since evolved to empower independent businesses to act as neighborhood banks offering basic financial services such as cash withdrawal, transfer and bill payments to all Nigerians, especially those in underserved communities. Today we process more than $500m in payments monthly.

We are recruiting to fill. the position below:

Job Position: Business Hub Manager

Job Location: Onitsha, Anambra

Job type: Full-time

Team Leadership Objectives

• The targets above are not achievable by one person. You will hit them through a field team, or you will not hit them.
• Build the team. Recruit, train and deploy Market/Account Managers and adhoc canvassers sized to the market. Hire for hustle and local credibility — the trader must recognise your rep.
• Make every rep a three-product seller. No rep is "the loan guy" or "the POS guy". Every field member must be able to open a collections conversation, qualify a loan, and spot an FX customer. Certify them, test them, and don't deploy anyone who can't do all three.
• Set individual numbers, not team vibes. Every rep carries a personal target across book, merchant count and bundle. Publish the numbers. Rank the team weekly.
• Run a hard cadence. Daily morning huddle before the market opens, weekly pipeline and portfolio review, monthly performance review against target. Short, numbers-first, no theatre.
• Coach in the field, not the office. Regular accompaniments and market walks with each rep. You should be in the market with your team several days a week — this is not a desk role.
• Own collections rigour with the team. The same people who book the loan chase the repayment. Build the follow-up discipline early; a hub that lends well and collects badly loses money.
• Manage performance honestly. Recognise and reward the top of the table quickly. Address underperformance within a defined window — coach, then decide. Build a bench so no single rep's exit dents the book.
• Grow your successors. Identify and develop team leads who can run sub-markets, so the hub scales beyond your personal coverage.

Requirements

• 8+ years in financial services, fintech, or lending/credit business development, with a real track record of carrying revenue or portfolio targets. SME/retail credit, agent banking or trade-finance experience is a strong plus.
• Proven people leadership — you have built, trained and managed field sales or credit teams (direct reports and/or agent networks) and can hold 20+ people to daily and weekly numbers.
• Business acumen and P&L literacy — comfortable owning a budget, reading a credit and revenue model, and making the trade-off between growth, cost and risk.
• A credible network in the market — existing relationships with market leaders and trade associations, or a demonstrated ability to build them fast.
• Working knowledge of credit mechanics — pricing, NPL management, collections — plus comfort selling or overseeing sales of merchant acceptance and FX products.
• Multi-product selling instinct — you naturally look at a merchant and see three needs, not one transaction.
• Resilient, hands-on operator — based in-market, travelling across the state, entrepreneurial. This is a build-from-scratch, playbook-defining role, not a maintenance role.
• Clear reporting skills — you can explain performance and risk plainly to the Credit Portfolio Manager and senior stakeholders.

Benefits

• Competitive base salary
• Performance bonus / sales commission
• 13th month allowance
• Health insurance, pension and paid time off
• Learning & development allowance
• Career progression in a performance-driven environment.