Business Intelligence Platform Administrator

Summary:
Configure, install, administer, operate, upgrade, monitor, sustain, and support existing business intelligence platforms and other related infrastructure. You will also be responsible for service delivery across these platforms.

Job Responsibilities:

• Responsible for swiftly resolving disruptions to technology services to minimize user impacts and maintain service levels

• Reviews the production readiness of technology solution implementations and application deployments and coordinates next steps across the involved teams

• Oversees and provides guidance on analysis of performance trends and actions being taken for preventing potential impacts

• Effectively uses logic as a problem-solving tool

• Demonstrates understanding of statistical models for problem analysis

• Actively helps team members and makes suggestions to improve practices

Requirements

• Typically requires 3+ years of relevant experience

• Requires in-depth knowledge and expertise in business intelligence tools. It is preferred to have experience managing Business Intelligence platforms including Qlik, MicroStrategy, Business Objects and Power BI.

• Perform deployments, jobs scheduling, monitoring platform.

• Experience with programming language like Python, Terraform, Ansible and other deployment software is preferred

• Participate in an On-Call rotation

• A solid understanding of the broader technology portfolio

• Experience managing services running on both Linux and Windows Operating Systems on-premises and in AWS

• Stays abreast of industry trends and technologies

• Maintains root cause analysis skills for investigation of incidents impacting technology availability

• Reviews capacity utilization for trends and raises awareness across teams to address areas of excess and shortages

• Administers processes and procedures related to code management

• Engages various teams to evaluate and implement performance tuning recommendations