Business Manager

Location : Edinburgh

Franchise : Douglas Park MINI

As a Business Manager at Douglas Park MINI, you will be a dynamic and forward thinking professional as you build ongoing relationships with our customers and your team. If you are a self-motivated leader, who can offer excellent customer service, then we can offer you an exciting opportunity to join our successful team in Edinburgh.

As a Douglas Park MINI Business Manager you will receive: ✔ Company vehicle.

✔ 30 days holiday per year.

✔ Full manufacturer product training and accreditation.

✔ Support that will allow you to fulfil your potential whilst building a career for life with a reputable company.

✔ Vehicle, parts and servicing discount.

The Right Person Will Be Required ✔ To facilitate the sale of finance and insurance products for customers.

✔ To ensure the highest level of customer satisfaction is achieved.

✔ Meeting with or speaking to all customers who are in the process of purchasing a new or used vehicle in order to qualify their needs and requirements and to present the most suitable product solutions (also to undertake the Demands and Needs Statement).

✔ Presents additional insurance products to customers (if suitable via Statement of Demands and Needs (SDN)).

✔ Monitors overall department performance.

✔ Achieve Park’s business plan objectives.

✔ Ensure that TCF objectives & process are carried out thoroughly.

✔ Maintain and develop good relationships with customers by meeting and exceeding their expectations.

✔ Manages customer problems, complaints and difficult situations in relation to insurance and finance products, consequently resolving the issue to mutual satisfaction of the customer and Park’s Motor Group.

✔ Collect relevant Management Information (MI).

✔ Ensures that all Park’s Motor Group policies and objectives are followed.

✔ Continually observing for instances of financial crime (Money Laundering & Fraud).

✔ Ensure that all relevant training is carried out.

✔ Report to General Manager & Group Business Manager & Group Sales Director.

✔ In return for your best efforts and commitment, we will reward you with an industry-leading remuneration package and a real opportunity to develop your career into the next step and beyond.

For You As a Park's Motor Group employee you will receive: ✔ Access to the Company Pension Scheme

✔ Colleague Introductory Scheme

✔ Industry leading discounts on purchases on new and used cars

✔ Death in service benefit

For You And Your Family ✔ Discounted Servicing

✔ Subsidised car purchase scheme

✔ Employee Assistance Programme

✔ 24/7 remote GP

✔ Medical second opinions

✔ Unlimited mental health support

✔ Physiotherapy help and advice

✔ Savings and discounts on shopping

✔ Financial and legal support

✔ Wellbeing assistance