Business Manager

About Us

Beaty Services Ltd, trading as Countrywide Grounds Maintenance, is a successful and growing grounds maintenance business operating across Dorset and South Somerset.

We are an independent, locally owned business operating under licence from a larger national company. We have built a strong reputation for delivering excellent customer service, high standards and value for money.

Our customers include schools, hospitals, business parks, housing associations, hotels and commercial properties.

We are a friendly, hardworking and ambitious team who take great pride in what we do and genuinely care about our customers and staff.

The Role

We are looking for an exceptional Business Manager to join our team and play a key role in the day-to-day running of the business.

This is a varied, fast-paced and demanding position that would suit someone who is highly organised, switched on, confident and enjoys taking responsibility.

You will work closely with the business owner and operational team, helping to coordinate the daily activities of a busy grounds maintenance company.

No two days are the same. You will need to be comfortable managing multiple priorities, dealing with customers, solving problems and ensuring nothing gets overlooked.

This is not a traditional administration role. We need someone who can think for themselves, use their initiative, spot problems before they arise and take real ownership of their responsibilities.

Key Responsibilities

• Managing invoicing through our Simpro CRM system, ensuring accuracy and excellent attention to detail
• Credit control, monitoring outstanding payments and following up with customers
• Managing contract renewals and maintaining accurate contract records
• Scheduling daily and weekly work programmes for our operational teams
• Communicating with customers regarding scheduled visits, work progress and completion
• Preparing and issuing quotations for additional works
• Managing subcontracted tree works from initial enquiry and quotation through to scheduling and completion
• Answering customer and supplier enquiries by telephone and email
• Carrying out round analysis to improve operational efficiency
• Maintaining accurate customer records, job details and contract information
• Supporting the business owner with general business management, administration and diary coordination
• Assisting with specifications, compliance documentation and ISO requirements
• Working closely with the operational team to ensure excellent customer service and efficient delivery

About You

We are looking for someone with the right attitude, ability and personality to thrive in a busy environment.

The ideal candidate will be:

• Exceptionally organised with excellent attention to detail
• Intelligent, quick thinking and able to learn new systems and processes
• Proactive and confident in taking responsibility without constant supervision
• Comfortable juggling multiple tasks and changing priorities
• An excellent communicator with a friendly and professional manner
• Confident dealing with customers, suppliers and operational staff
• Accurate and confident with invoicing, figures and basic financial administration
• Competent with Microsoft Office and comfortable learning CRM software
• Able to work independently, solve problems and make sensible decisions
• Reliable, hardworking and genuinely committed to doing a good job
• Someone who takes pride in their work and enjoys being part of a successful team

Previous experience in office management, business administration, operations coordination or a similar role would be highly beneficial.

Experience in grounds maintenance is not essential, but a willingness to learn and understand the business is important.

Working Hours and Location

• 25 hours per week
• £20.00 per hour on a self-employed basis
• Minimum of 4 days per week working from our office in Milton Abbas, Dorset
• Some flexibility with working hours, subject to business requirements
• Occasional opportunities to work from home
• Our business operates Monday to Friday

What We Offer

• A friendly, supportive and hardworking team
• A varied and interesting role with genuine responsibility
• Flexible working arrangements where practical
• Company social events
• The opportunity to make a real difference in a successful and growing local business
• A positive working environment where good ideas and initiative are valued

A Final Word

We are a busy business with high standards, and this role is an important part of keeping everything running smoothly.

It won't suit someone looking for a quiet or repetitive administration job. However, for someone who enjoys being busy, taking ownership and making things happen, it offers a genuinely rewarding opportunity.

We are looking for someone who wants to become a valued and trusted member of our team and who takes pride in helping the business continue to succeed.

If this sounds like you, we would love to hear from you.

Hours, hourly rate and self-employed working arrangements are open to discussion for the right candidate. We are happy to consider some flexibility to find the right person for the role.

Pay: £20.00 per hour

Benefits:

• Company events
• On-site parking
• Work from home

Ability to commute/relocate:

• Milton Abbas, Dorset: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person