Business Office Assistant (BOA)

As a Business Office Assistant, you will be integral to the smooth operation of our administrative functions, reporting directly to the Office Manager. Your role will encompass a variety of tasks, including managing accounts receivable, providing exceptional customer service, and utilizing your bilingual skills to assist diverse clientele. Core competencies in clerical duties, organizational skills, and computer literacy will be essential, while your premium knowledge of QuickBooks and office management will enhance our efficiency. Join us to contribute to a collaborative environment focused on delivering high-quality administrative support.

Pay range: $19.50-$21.50 per hour

Other suggested, but not required, skills

• Knowledge of long-term care patient needs
• Requires mental maturity to deal with fast-paced work environment
• Must be able to cope with mental and emotional stress related to working with persons who are ill, disabled, elderly and/or emotionally upset, and/or memory impaired
• Being bilingual in any language is helpful but not required
• Understanding of State Notices. Assures mandated notices are posted.
• Maintains and reconciles Resident Trust Account per Business Office policy.
• This position is a part of the 3-step deposit posting system: posting cash to account, processing deposits through check verification system, or taking cash to bank.
• Processes and enters charge information into database.
• Verifies insurance benefits, assists with referrals, and obtains authorization.
• Familiarity with TARS system and Medi-Cal billing.
• Initiate insurance eligibility for patients.
• Interacts with HMOs regarding billing and follow-up.
• May participate in receivables and/or payables depending on facility.
• Assists with answering phones.
• May be part of the collections process, including writing letter and making phone calls.