Business Office Coordinator

Business Office Coordinator

Pay Range: $21–$25 per hour

Status: Full-time

Buena Vista Home Health, Palliative Care & Hospice (BV) provides positive, life-changing services that have touched the lives of thousands of individuals in the Ventura & Los Angeles Counties.

At BV, our culture is nurtured by our core values: Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk, Customer Second, and Ownership. Your growth is important to us. We set individual and team goals to ensure that we continue to grow together and serve our patients & their families at the highest standard.

Join a dynamic company that believes in a team approach and focuses on doing what is best for our patients. As a Business Office Coordinator with Buena Vista, you will have the opportunity to advance your career while receiving strong compensation and excellent benefits.

JOB SUMMARY

The Business Office Coordinator is responsible for supporting the administrative, intake, scheduling, and business office functions of the home health agency. This role ensures efficient coordination of patient intake, staffing, billing support, and office operations while maintaining compliance with regulatory requirements. The position serves as a central point of communication for patients, families, referral sources, and staff, ensuring seamless coordination of care and operational workflows.

DUTIES & RESPONSIBILITIES

• Maintain office records, supplies, and document processing.
• Coordinate patient referrals, admissions, and intake processes.
• Verify insurance eligibility and obtain authorizations.
• Communicate with patients, families, physicians, and referral sources.
• Maintain accurate referral and patient records within the EMR system.
• Coordinate clinician schedules and territory assignments.
• Manage schedule changes, missed visits, and staffing needs.
• Perform data entry, pre-bill reviews, and final bill checks.
• Support reimbursement and billing processes.
• Answer incoming calls, emails, and correspondence.

JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)

• The Business Office Coordinator must have healthcare experience, preferably in referrals/intake in a home health or hospice environment.
• Ability to exercise discretion and independent judgment and demonstrate good communication
• Demonstrates autonomy, flexibility and cooperation in performing job responsibilities.

The employer for this position is stated in the job posting.  The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.  Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.  More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.