Business Office Manager

Business Office Manager

Job Summary:

At Heatherdowns Care Center, we're building together: Smarter. Long-Term. Care. We invest in people, not just positions. Through career growth opportunities, supportive leadership, meaningful relationships, and a culture of respect and empowerment, we help our employees thrive both personally and professionally. If you're looking for a workplace where your contributions matter, your growth is supported, and your work makes a lasting impact, you'll find it at [insert team name].

Responsibilities:

• Manage the billing and collection of resident accounts, ensuring timely and accurate processing

• Direct the business personnel office in completing general administrative tasks, such as:

  • Inputting ancillary charges for month-end close
  • Depositing funds and creating cash batches as received
  • Responding to requests and/or audits from the Corporate Operations Team or Administrator
  • Conducting monthly aging reviews and collection calls
  • Maintaining knowledge of Point Click Care and ability to comprehend reports
  • Updating the daily census spreadsheet and dashboard by 10:30 am daily

• Assist in the establishment and maintenance of an adequate accounting system that reflects the operating cost of the Facility

• Review and interpret monthly financial statements and provide information to the Administrator

• Ensure that adequate financial records and cost reports are submitted to authorized government agencies as required by current regulations

• Honor resident's refusal of treatment requests and report such action to your supervisor

• Abide by resident's participation in treatment decision

• Inform resident of consequences of not participating in prescribed therapy and document such action in the resident's clinical record

• Report any complaints or grievances to the department supervisor

Qualifications:

• Must have knowledge of insurance procedures, contracts, etc., and covering business transactions
• Must have knowledge of office machines and equipment
• Must understand the English language
• Must possess the ability to make independent decisions when circumstances warrant such action in a timely fashion
• Must be knowledgeable of supply practices, procedures, and guidelines
• Must possess the ability to minimize waste of supplies, misuse of equipment, etc.
• Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices
• Must be able to follow written and oral instructions

People-Centered Rewards:

• Health benefits including Medical, Dental & Vision
• 401k with company match
• Early Pay via Tapcheck!
• Employee Perks & Discount program via NES
• PTO + Company Holidays + Floating Holidays
• $Referral Bonus Program$
• Mentorship Programs
• Internal/Upskilling Growth Opportunities
• Continued Education Loan Repayment Program powered by Clasp