Business Office Representative

Come be a part of our growing team! Business Office Representative needed for ambulatory surgery center in the Rush University Medical Center complex.

Summary

This position encompasses the following duties; Insurance Verifying Surgeries, Registration, Medical Records. The general duties include; contact insurance carriers for authorization and patient benefits, notifies patient regarding their financial responsibilities for their upcoming surgery, offers directions to the center and scan all information.

Pre-registration and registration of patients (i.e. enter insurance and demographic information into HIS system plus produce registration and consent forms), receiving and directing incoming calls, distribution of mail and messages, and assisting the business office as necessary. Assembles patient charts. Other duties could include completing the daily payment log and completion of medical records along with other assigned duties. Assure dictations are complete for the electronic operative reports. Must be able to communicate with Physicians’ offices on a daily basis to request missing information. Process legal requests for medical records.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Verify insurance daily
• Contact physician’s office as needed
• Proficient in Excel and Word to create and maintain spreadsheets
• Communicate with patients, deductibles, and co insurance, reconcile all payments received daily
• Track and maintain the hard copy of the medical record until it is scanned
• Keep current on all legal request for medical record

Education and/or Experience

• One year experience in the medical office setting preferably with surgical and extensive public contact
• Insurance verifying
• Competent in Microsoft Office, Excel & Word

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person