Business Operation & Solution Manager

Job highlights

• . Bachelors degree in business or a similar field

• Adhere to high ethical standards and comply with all regulations / applicable laws,collaborating with functions in the country to achieve goals and support required

• At least 5 years of leadership experience with a proven track record in achieving company objectives and goals

• Monitor business forecasts, financial objectives, branch operational activities, and business plans.

• Engage in yearly planning and annual budgeting for the Indian region.

• Ensure timely completion of tasks in a correct, efficient manner.

• Verify achievement or exceeding of turnover goals for the assigned region.

• Adhere to cost-budget and operational/scheduled tasks.

• Enhance the image and reputation of the corporation in the country.

• Promptly respond to customer demands and complaints effectively.

• Secure the quality of operational processes and inform corporate management about deficiencies and solutions.

• Encourage initiative and collaboration among co-workers and ensure the office is staffed with adequately qualified and motivated personnel.

• Inform Country Manager of project status and unusual occurrences, and immediately notify him of critical deviations from assigned tasks.

• Plan long-term personnel development and achieve goals and yearly plans.

• Monitor staff training and development, motivate staff to increase productivity, and oversee day-to-day logistic operations, customer service, training, coaching, development, and motivation of employees, including QA and administration activities.

• Collaborate with billing and sales teams to ensure jobs are billed, invoicing is done, and coordination for payment collection on invoices.

• Prepare monthly management reports and weekly updates, submit regular reports to Country Manager as needed, and ensure adherence to company's quality procedures.

• Adhere to high ethical standards and comply with all regulations/applicable laws, collaborating with functions in the country to achieve goals and support required.

• Manage resources and plan, performing related tasks as assigned.

Job Requirements

• Bachelor's degree in business or a similar field; knowledge in logistics and pharmaceutical industry is a plus.
• At least 5 years of leadership experience with a proven track record in achieving company objectives and goals.
• Excellent communication, negotiation, and presentation skills.
• Strong analytical, situational leadership, and problem-solving skills.
• Ability to excel in high-pressure situations.
• Full-time position.

Perks and Benefits

• Benefit offerings outside the US may vary by country and will be aligned with local market practice.
• Eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

About Company

• Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state, or local law.
• Harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions, and transfers comply with equal opportunity principles and are non-discriminatory.
• Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process, which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.