Business Operation Support

Key Responsibilities

Administrative & Operations Support

• Prepare quotations, sales orders, invoices, delivery orders, and related documentation.

• Coordinate with customers regarding orders, deliveries, and enquiries.

• Maintain accurate customer records and sales documentation.

• Monitor order status and ensure timely fulfilment.

• Process purchase orders and coordinate with suppliers on pricing, stock availability, and delivery schedules.

• Source new suppliers and compare quotations to achieve the best value.

• Monitor inventory levels and assist in replenishment planning.

• Maintain accurate procurement records and documentation.

• Provide day-to-day administrative support across various departments.

• Coordinate with internal teams to ensure smooth business operations.

• Prepare reports, spreadsheets, and business documents.

• Maintain proper E filing and document management systems.

• Handle general office administration and support ad hoc projects assigned by management.

Process Improvement

• Identify opportunities to improve workflows and administrative efficiency.
• Recommend practical solutions to streamline processes and enhance productivity.
• Leverage technology and AI tools where appropriate to automate repetitive tasks and improve accuracy.

Requirements

• Diploma or Degree in Business Administration, Management, Supply Chain, or a related discipline.

• 2–5 years of relevant experience in administration, sales support, procurement, or a similar role.

• Proficient in Microsoft Excel, Word, and Outlook.

• Experience using ERP systems is an advantage.

• Strong organizational skills with excellent attention to detail.

• Able to prioritize multiple tasks and work independently under pressure.

• Prior experience or a background in accounting will be an advantage.