Business Operations Analyst

As a Business Operations Analyst, reporting to the Area Head, you will transform financial, commercial, and operational data into insights that drive business performance and support decision-making across our destinations.

By bringing people, technology, and business expertise together, we create clarity and confidence in decision-making, turning data into insights and insights into action to drive sustainable growth. You will play a key role in making this happen.

Key Responsibilities

• Analyze financial, commercial, and operational performance across business lines.
• Develop and monitor KPIs, identifying risks, opportunities, and improvement areas.
• Provide financial and operational guidance from a Profit & Loss perspective.
• Collaborate with Commercial, Finance, Operations, and Business Intelligence teams.
• Support budgeting, forecasting, and strategic planning processes.
• Promote data quality, process understanding, and continuous improvement.

Why You'll Love Working With Us

• Competitive salary aligned with your experience and expertise.
• Stable, long-term career opportunity with clear growth and development prospects.
• Dynamic and international work environment within a diverse, hands-on, solution-oriented, and non-hierarchical organization.
• Exposure to senior stakeholders and strategic business decisions.
• Opportunity to work at the intersection of finance, operations, data, and AI.

Requirements:

• Bachelor's degree in Business Administration, Finance, Tourism Management, or a related field.
• Minimum 3 years of experience in business analysis, controlling, or a similar role within the tourism industry.
• Advanced knowledge of Excel and Power BI.
• Excellent English skills, both written and spoken. Spanish is highly valued.
• Strong communication, teamwork, and stakeholder management skills.
• Ability to work in a fast-paced, multicultural environment