Business Operations Associate

Who you are

• This role is for someone who wants to do business operations work and also build the tools behind it
• Bachelor's degree in Computer Science preferred; Mathematics, Engineering or a related technical field also considered
• 1-3 years of experience in software engineering, data/analytics, solutions engineering, or a technical business operations role
• Understanding of how software is structured (data types, functions, APIs, databases, version control); comfortable using AI agents to write code, and comfortable with REST APIs, Git and the command line
• Examples of projects you've built with AI coding tools such as Claude Code, Cursor or Codex
• Familiarity with LLM APIs (prompting, tool calling, structured outputs)
• Strong analytical skills and good business judgment
• Strong written and verbal communication, including explaining technical topics to operations teams and executives
• Evidence of exceptional ability, especially in an ambiguous environment
• Creative, intellectually curious, and able to scale steep learning curves quickly
• Building Slack bots, MCP servers or other tools used by a team
• Web development and deployment (e.g. FastAPI, Postgres, React/TypeScript, Docker)
• Databricks, dbt, or BI tools such as Sigma
• Supply chain, warehousing, logistics or other hard-tech operations
• Internship or early experience in consulting, banking or business operations
• A GitHub profile or personal projects
• Willing to work extended hours as needed

What the job involves

• Work with non-engineering teams across Nimble (operations, finance, sales, supply chain, recruiting, HR and others) to find manual, repetitive work and replace it with tools
• Build and maintain internal tools for capacity planning, customer forecasting, pricing, billing, candidate sourcing and KPI reporting
• Build Slack bots and assistants that answer questions using our warehouse, robot and financial data
• Support your tools after launch: fix issues, help users, and follow up on whether they're being used
• Help the rest of the team get more out of AI coding tools, including our shared Claude Code setup and documentation
• Define and monitor KPIs and keep the data behind them accurate
• Make sure anything that touches billing, customer or employee data, or production systems, has the right review and approvals
• Analyze data and bring recommendations to leadership