Business Operations Associate - Entry Level

Job Summary
We are seeking a dynamic and motivated Business Operations Associate at the entry level to join our growing team. This role offers an exciting opportunity to develop foundational skills in management, business development, and sales while supporting our strategic initiatives. As a key contributor, you will assist in streamlining operations, driving customer engagement, and supporting sales efforts across various channels. This paid position is ideal for individuals eager to launch their career in business operations, sales, and client relationship management within a fast-paced environment. Your proactive attitude and enthusiasm will help us achieve our goals while providing you with invaluable professional growth opportunities.

Responsibilities

• Support management in executing business development strategies and operational processes
• Assist with account management activities to nurture client relationships and ensure customer satisfaction
• Participate in B2B (business-to-business) sales efforts, including prospecting and lead generation
• Contribute to territory sales initiatives by identifying new opportunities and expanding market reach
• Engage in inside sales activities such as cold calling, customer outreach, and follow-up communications
• Utilize CRM (Customer Relationship Management) software to track interactions, manage contacts, and analyze sales data
• Collaborate with marketing teams on campaigns aimed at lead generation and customer engagement
• Help coordinate outside sales efforts by supporting sales management systems proficiency and territory management tasks
• Build strong customer relationships through effective communication, negotiation, and problem-solving skills
• Assist in closing deals by supporting the sales process from initial contact through deal finalization
• Provide excellent customer service by addressing inquiries promptly and professionally
• Support remote sales activities by maintaining consistent client communication and follow-up strategies
• Contribute to achieving sales targets through proactive prospecting, upselling, and account retention efforts

Experience

• Previous experience or familiarity with management, business development, or sales roles is a plus but not required; enthusiasm for learning is essential
• Exposure to B2B (business-to-business) sales or retail sales environments is advantageous
• Experience with CRM systems such as Salesforce or similar platforms is preferred; training will be provided if needed
• Demonstrated ability to build customer relationships and negotiate effectively
• Strong analysis skills for tracking performance metrics and identifying growth opportunities
• Proven capability in prospecting, cold calling, and lead generation activities
• Ability to work independently in a remote or hybrid environment while maintaining high levels of motivation and organization

This entry-level role provides a comprehensive foundation in business operations and sales disciplines. Join us to develop your skills in a vibrant setting that values initiative, teamwork, and professional growth!

Pay: $55,893.09 - $67,312.10 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Haverhill, MA 01830