Business Operations Director

For our client, we are seeking a Business Operations Director to join the team of a leader in the Information Technology space.

This role will lead enterprise business operations efforts with a focus on building scalable operating models, improving execution efficiency, and strengthening decision-making across the organization.

The ideal candidate will partner closely with executive leaders and cross-functional teams to shape strategic planning, solve complex organizational challenges, and translate data into actionable business improvements.

A strong focus on AI-enabled process improvement, analytical rigor, and change agility will be essential to driving measurable operational impact in a fast-moving technology environment.

Location: Boston, MA - US based candidates only, no visa sponsorship available

Compensation: $229,000 – $255,000 annually

Responsibilities

• Apply first principles problem solving to organizational challenges
• Drive an AI-first approach in business operations and workflows
• Embed data-driven decision making into operational processes
• Demonstrate change agility to navigate evolving business priorities
• Lead cross-functional initiatives from identification to implementation
• Serve as a trusted advisor on strategic planning to executives
• Design scalable business processes to enhance execution efficiency

Qualifications

• 12+ years of experience in management consulting or business operations in B2B technology
• Success influencing executive decision-making without formal authority
• Experience designing scalable operating models with measurable impact
• Strong analytical skills to translate complex data into insights
• Experience applying AI technologies to improve business operations

Benefits

• Health (medical, vision, dental), life, and disability insurance
• Equity stock options
• Retirement plans
• Paid public holidays and unlimited PTO
• Paid maternity and parental leave
• Leaves of absence, including caregiver leave
• Employee Assistance Program

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.