Business Operations Manager

DOJ Digital Hub is seeking a proactive and detail-oriented Business Operations Associate to support daily business operations across our projects, communities, and creative initiatives. The successful candidate will work directly under management, assisting with operational tasks, research, reporting, social media coordination, and game lounge activities.

This role is ideal for someone who is organized, eager to learn, and interested in gaining hands-on experience in business operations, gaming, technology, and community development.

Training will be provided to help the candidate understand company processes, systems, and project requirements.

Key Responsibilities

Operations Support

• Assist in the day-to-day operations of the company and its projects.
• Execute assigned tasks efficiently and within deadlines.
• Maintain operational records and documentation.
• Support planning and coordination of internal activities and events.
• Follow up on assigned tasks and provide timely progress updates to management.

Game Lounge Operations

• Assist with the daily running of the game lounge.
• Monitor customer experience and provide basic customer support.
• Track bookings, usage, and operational needs.
• Report operational issues and recommend improvements.

Research & Reporting

• Conduct market, industry, and competitor research.
• Gather, analyze, and organize information from various sources.
• Prepare reports, summaries, presentations, and operational updates for management.
• Track project progress and provide regular status reports.

Social Media & Community Support

• Assist with social media management and content scheduling.
• Monitor engagement and community interactions.
• Support marketing campaigns and promotional activities.
• Help maintain brand consistency across platforms.

Administrative Support

• Manage assigned documentation and records.
• Assist with data entry and information organization.

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Requirements

Educational & Professional Requirements

• Bachelor's Degree (B.Sc. or equivalent) in Sciences, Business Administration, Marketing, Mass Communication, Economics, or a related field.
• Completion of the National Youth Service Corps (NYSC) programme is required.
• Minimum of 1–2 years of relevant work experience in operations, administration, customer service, marketing, business support, or related role.

Essential Skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Strong written and verbal communication skills.
• Ability to conduct online research and compile professional reports.
• Good organizational and time management skills.
• Strong attention to detail and ability to follow instructions.
• Ability to work independently and as part of a team.
• Ability to manage multiple tasks and priorities effectively.
• Willingness to learn and adapt to new processes and systems.

Preferred Skills (Added Advantage)

• Knowledge of social media marketing and content management.
• Basic sales, business development, or customer relationship management experience.
• Familiarity with digital tools and online collaboration platforms.
• Interest in gaming, technology, creative industries, or community development.

Personal Attributes

• Reliable, accountable, and professional.
• Strong problem-solving and critical thinking skills.
• Positive attitude and strong work ethics.
• Resourceful and proactive.
• Able to work in a fast-paced environment and meet deadlines.

Working Conditions

• This is a fully onsite role.
• The successful candidate will be required to work from the company's office located at 43 Bode Thomas Street, Surulere, Lagos.
• Occasional support may be required during events, community activities, or special projects.

Reporting Structure

The Business Operations Associate will report directly to the assigned Manager and will be responsible for supporting non-sensitive operational activities across the organization.

What We Offer

• Structured training and professional development.
• Hands-on experience in business operations and project management.
• Exposure to digital technology, and creative industry initiatives.
• Opportunities for growth and increased responsibility based on performance.
• A collaborative and innovative work environment.

Pay: ₦150,000.00 per month

Work Location: In person