Business Operations Manager

Who you are

• 5+ years of experience in Sales Operations or Revenue Operations with at least 3 years specifically supporting Sales
• Proven track record of successfully managing projects and initiatives from conception to completion
• Prepared to incorporate AI in day to day activities to produce best in class deliverables and process changes
• Exceptional spreadsheet / data management skills, SQL proficiency preferred
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights and strategic recommendations
• Intellectual curiosity supported by exceptional analytical skill and work ethic
• Advanced communication, presentation, and organization skills
• Experience working on cross-functional projects with various stakeholders and a demonstrated expertise in managing such projects
• Comfortable with ambiguous environments under tight and unpredictable timelines

What the job involves

• The Business Operations team at Motive is a high-impact, cross-functional group that drives our Quote-to-Cash (QTC) strategy, optimizes key processes, and ensures peak performance across our core business metrics
• We thrive on tackling complex operational challenges partnering with GTM, Legal, Accounting, and Finance, delivering practical, high-leverage solutions that help Motive scale efficiently
• We are a low-ego, highly motivated team dedicated to cross-functional collaboration and decisive execution
• Team Leadership: Manage a high-performing team of analysts and leads to support Enterprise and Strategic accounts across the QTC lifecycle, including quoting, contract generation, deal negotiations, and order processing
• Reporting, Analytics & Insights: Build and maintain actionable dashboards to track critical metrics, such as operational activity, conversion rates, pipeline generation, and SLA adherence
• Strategic Collaboration: Partner with cross-functional leadership to design, refine, and execute streamlined, scalable workflows

The application process

• Please note; some interviews or new-hire training sessions may be held in person at one of our global offices