Business Operations Manager

Get Franchise Capital helps entrepreneurs and business owners navigate the financial and operational side of franchise ownership and business growth. We are focused on providing professional support, efficient processes, and a strong client experience throughout every stage of the funding and business development journey.

We are seeking a highly organized and motivated Operations Manager to help oversee daily business operations, improve internal processes, support team performance, and ensure projects and client-related activities move forward efficiently.

The Operations Manager will play a key role in supporting the day-to-day operations of Get Franchise Capital. This position is responsible for coordinating internal workflows, monitoring operational activities, improving processes, supporting team members, maintaining accurate records, and helping leadership ensure that business objectives are achieved efficiently.

The ideal candidate is organized, dependable, detail-oriented, and comfortable managing multiple priorities in a fast-paced business environment. Strong communication, leadership, problem-solving, and administrative skills are essential.

Responsibilities

• Lead comprehensive operational management to ensure seamless business processes across departments.
• Develop and implement strategic plans that align with organizational goals, focusing on growth and efficiency improvements.
• Oversee profit and loss analysis to monitor financial health, identify opportunities for cost savings, and maximize profitability.
• Manage team development initiatives, including hiring, training, coaching, and performance evaluations to cultivate a motivated and skilled workforce.
• Drive process improvement projects utilizing lean management principles to eliminate waste and optimize workflows.
• Collaborate with executive leadership to formulate strategic management policies and support business development efforts.
• Utilize Excel data analysis tools to interpret complex data sets for informed decision-making and operational insights.
• Supervise project management activities ensuring timely delivery of initiatives that support operational excellence.
• Foster a customer-centric approach by enhancing service delivery standards through continuous improvement strategies.
• Lead team leadership efforts by inspiring managers and supervisors to achieve operational targets while maintaining high engagement levels.

Qualifications

• Proven management experience with a strong track record in business operations or related fields.
• Demonstrated expertise in profit & loss analysis, financial management, and operational oversight.
• Proficiency in Excel data analysis for reporting and decision-making purposes.
• Extensive project management skills with the ability to lead multiple initiatives simultaneously.
• Strong background in business management, strategic planning, and process improvement methodologies such as lean management.
• Experience managing teams at various levels including executive-level team management and supervising staff directly involved in daily operations.
• Excellent managerial communication skills to effectively convey strategies and motivate teams.
• Customer service orientation with a focus on delivering exceptional client experiences.
• Ability to make data-driven decisions based on comprehensive analysis of operational metrics.
• Leadership qualities that inspire innovation, accountability, and continuous improvement within teams.

Join us as we drive operational excellence through strategic leadership, innovative thinking, and a commitment to developing our people!

Pay: $43.11 per hour

Expected hours: No less than 40.0 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: Remote