Business Operations Manager

Job highlights

• Perform all job duties in an office-based setting with no travel required.

• Minimum 2 years leadership experience with a focus on team development

• Leadership experience and active involvement in college clubs,events,or co-curricular activities will be a strong plus

• Develop and implement strategic plans to optimize business operations and achieve organizational goals.

• Develop, optimize and monitor different KPIs to measure the effectiveness of operations.

• Provide leadership, training and guidance to the operations team, fostering excellence.

• Mentor team members to achieve a high performing team

• Build and nurture relationships with existing customers to ensure a superior level of service and satisfaction.

• Plan and organise daily work schedules to efficiently manage existing customers and convert new leads.

• Perform all job duties in an office-based setting with no travel required.

Skills and Qualifications:

• Excellent verbal and written communication skills in English.
• Minimum 2 years leadership experience with a focus on team development.
• Strong interpersonal skills, communication skills and problem-solving abilities.
• Exceptional organisational skills to manage multiple customer interactions effectively.
• Leadership experience and active involvement in college clubs, events, or co-curricular activities will be a strong plus.