Business Operations Principal

Who you are

• 5–7 years in BizOps, Product Ops, Strategy, Consulting, or similar high-leverage roles with measurable impact
• Strong project management skills — you can bring structure to ambiguity and drive initiatives from 0 → 1
• Comfortable with data: you can interpret dashboards, KPIs, and financial/operational metrics to drive insight
• Excellent communicator who can adapt across audiences — from execs to cross-functional ICs
• Highly organized, detail-driven, and biased toward follow-through and execution
• Self-starter who doesn’t wait for instructions — you create the roadmap when one doesn’t exist
• Experience collaborating across product, engineering, compliance, legal, finance, and marketing
• Belief in Kraken’s mission to accelerate financial freedom and inclusion through crypto
• We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto

What the job involves

• Build operating rhythms, reviews, and forums that keep the Pro org aligned and focused on priorities
• Lead and deliver cross-functional projects that don’t fit neatly into a single team but are critical to Pro’s success
• Support leadership in decision-making by framing issues, tracking KPIs, and surfacing gaps or risks early
• Maintain systems for reporting, business reviews, roadmap coordination, and cross-team initiatives
• Partner with leadership to scope and stand up new initiatives in Spot, Margin, Derivatives, or Infrastructure — from early concept through initial execution
• Contribute to high-impact materials (exec updates, all-hands, strategic memos) that provide clarity and visibility
• Act as the first line of intake for inbound requests, triage them effectively, and ensure accountability for follow-through
• Identify bottlenecks in how we operate and propose improvements that help the team scale more efficiently
• Use business intelligence and data to support PMs and leadership across Pro, cutting through competing priorities and surface the best opportunities
• Partner with Compliance and Legal teams to find ways to improve product experience

Benefits

• Remote-first and work from anywhere
• Competitive salary regardless of location, and the option to be paid in crypto
• Equity grants offered with most roles
• Flexible paid time off
• Wellness Program that includes a fitness coach, free access to wellbeing apps, and a monthly wellness stipend
• Mental health and life coaching benefits for you and your dependents
• Startup-level autonomy with the scale and learning opportunities of a global platform
• Remote workstation set-up bonus
• And more!