Business Process Analyst

Job 2986 - Business Process Analyst - Contract located in Twin Cities, Minnesota **Medical Engineering Consultants (MEC) support medical device and pharmaceutical companies to be more efficient and productive by providing resources, knowledge, and expertise to augment and supplement to their work. Our vision is to closely align our clients’ needs with the best resources available in the marketplace. We take proactive, preventative, and corrective action and create a roadmap for ongoing future improvement by identifying, integrating, and executing sustainable solutions that validate processes, ensure fully compliant quality systems, and close gaps between current and FDA expected stages.

MEC offers companies short or long-term support — from high-end leaders, managers and consultants to skill-set Engineering staff and SME’s (Subject Matter Experts).

MEC's mission is to inspire positive cultural change from within, and always exceed our clients’ expectations.** Applicants must be authorized to work in the U.S. in accordance with applicable law. This position is not eligible for employer-sponsored work authorization now or in the future. Onsite About The Role This role supports Global Capital Equipment service organization by partnering cross-functionally to ensure compliance, strengthen and simplify processes and drive continuous improvement where it matters most. Working under the direction of process owners, project leads, and Quality partners, the business process analyst will translate business and quality needs into improved process and system designs.

Your Responsibilities Will Include

• Support current-state and future-state process mapping for global service processes, including identification of pain points, control gaps, handoffs, exceptions, and improvement opportunities.
• Gather, analyze, and document business, user, and quality requirements in partnership with process owners, Quality, subject matter experts, regional teams, and Systems/IT partners.
• Translate approved needs into structured deliverables such as process maps, requirements documents, user stories, acceptance criteria, traceability records, decision logs, and implementation plans.
• Support gap assessments, root-cause analysis, risk discussions, and solution evaluations related to service record accuracy, traceability, process controls, and consistent execution.
• Assist with change impact assessments, stakeholder communications, training inputs, job aids, work-instruction updates, deployment readiness, and post-implementation support.

Quality Systems Duties And Responsibilities

• Build Quality into all aspects of their work by maintaining compliance to all quality requirements.

Required Qualifications

• Bachelor's degree in Engineering, Business, Operations, Quality, Information Systems, or a related field, or an equivalent combination of education and relevant experience.
• 3+ years of relevant experience in process improvement, business analysis, quality, operations, systems support, or a related discipline.
• Experience creating process maps and clearly documenting current-state and future-state workflows.
• Experience gathering and documenting business or quality requirements and converting stakeholder input into organized, actionable deliverables.
• Strong written and verbal communication skills, attention to detail, and ability to work effectively with cross-functional and geographically distributed teams.
• Strong analytical, organizational, and problem-solving skills, with the ability to manage priorities and follow work through completion.

Preferred Qualifications

• Experience working in a regulated environment with an understanding of quality and compliance requirements.
• Familiarity with medical-device service, field service, capital equipment, installation and servicing, or other regulated customer or technical service environments.
• Working knowledge of Lean, Six Sigma, root-cause analysis, or other continuous-improvement methods.
• Experience with process-mapping and collaboration tools such as Microsoft Visio, Miro, or equivalent tools.
• Experience with Salesforce and/or SAP is beneficial but not required.

MEC does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Medical Engineering Consultants (MEC) and will not be obligated to pay a placement fee.

• Sponsorship is not available for this position

**Check us out at www.medicalengineeringconsultants.com

AAP/EEO DFWP

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.**