Business Process Analyst (Level 2) [84283]

We’re looking to hire a Business Process Analyst (Level 2) for an education and learning company. This team values clear communication, cross-functional partnership, and practical problem-solving to improve how work gets done.

You’ll join the Enterprise Systems / Process Improvement team to lead process discovery and mapping sessions, document current-state workflows, and recommend future-state improvements and standardization. This is a10–12 week (W2) contract opportunity (with potential extension). The role is fully remote (U.S.-based; core hours aligned to EST or CST).

There is no application deadline for this role.

Business Process Analyst (Level 2) Responsibilities:

• Facilitate working sessions with stakeholders to understand current processes
• Document end-to-end current-state workflows (decision points, systems, inputs/outputs)
• Build process maps (including swim lanes) using tools such as Lucidchart (or similar)
• Identify process variations across teams/segments/functions
• Analyze processes to find bottlenecks, unclear ownership, duplicate effort, manual work, and gaps
• Partner with stakeholders to propose future-state process recommendations
• Surface opportunities for automation, improved reporting, and stronger process governance
• Create and maintain standardized process documentation and an organized process repository
• Collaborate cross-functionally and serve as a liaison to ensure workflows are accurate and efficient

Business Process Analyst (Level 2) Qualifications:

• Bachelor’s degree
• 3+ years of relevant experience
• Background aligned with Industrial Engineering / process improvement strongly preferred
• Hands-on experience with process mapping and tools like Lucidchart or Visio
• Excellent communication skills and comfort leading stakeholder meetings

Perks & Benefits:

• Medical, Dental, and Vision Insurance
• Life Insurance
• 401k Program
• Commuter Benefit
• eLearning
• Education Reimbursement
• Ongoing Training & Development

*To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.