Business Process and Controls Manager

1. Responsible for translating Company strategies into functioning and efficient business policies and processes that would organize direct and coordinate activities that will provide management and employees’ necessary support and guidance to execute these plans into actions.
2. Analyzes and evaluates the existing processes and systems involved in all functions of the HMDC group and works across different stakeholders in maintaining effective and updated business processes and policies. Defines main to sub-business processes on a more structured set of activities and clear roles and responsibilities with a view on enhancing Internal Control, cost management, customer experience and savings in resources of the Company.
3. Identification of stakeholder and customer needs and requirements and objectives of updating business processes and policies. This will require an end-to-end and holistic consideration of the impact to existing processes and policies.
4. Developing and deploying detailed change management and communication plans to stakeholders, process owners and employees. Evaluate the results of business process changes and re-calibrate if necessary.
5. Participation in current functional projects in establishing “to-be” business process architecture ensuring sufficient internal controls and integrated processes are achieved.
6. Clearly articulate and define the problem, improvement activity, opportunity, goals, and project timeline. Understand process owner and customer needs and requirements.
7. Analysis of the data collected and process documents/maps to determine root causes and sources of issues, reworks and opportunities for improvement. Organize causes of issues; collect additional data if needed and usage of data analysis, statistical tools and methods to validate root causes.
8. Reworks. This can entail solutions using technology or new processes.
9. Developing and deploying detailed implementation and communication plans. Test solutions and anticipate any avoidable risks associated with the improvement plans.
10. Evaluate the results, sustain and monitor the improvement gains to ensure continued and sustainable success. This will include creation of control plans, coordinating with Process Officers to update process documents, policies as required.
11. Continuous testing and improvement of contingency procedures until the financial risks brought about by business crisis will be well managed in the BCDRP
12. Supports the implementation and monitoring the priority risks set in the Enterprise Risk Management.
13. Ensures updated business process and policy documents and inventory list is available in the Business Process and Policy Landscape library.

Qualifications:

Graduate of any 4 year course

SAP knowledgeable