Business Process Engineer

A Business Process Engineer (BPE) designs, analyzes, and optimizes organizational workflows to improve efficiency, quality, cost control, and scalability. The role is data-driven and cross-functional, bridging operations, finance, IT, and leadership.

Position Summary

• The Business Process Engineer is responsible for:
• Mapping current (“as-is”) processes
• Identifying inefficiencies and risk points
• Designing improved (“to-be”) processes
• Driving implementation and change adoption
• Monitoring performance through KPIs
• The role focuses on measurable improvement in productivity, cost, cycle time, compliance, and customer satisfaction.

Key Responsibilities

• Conduct workflow analysis across departments
• Develop process maps using BPMN, SIPOC, or value stream mapping
• Identify bottlenecks, redundancies, and control gaps
• Quantify current-state performance (baseline metrics)
• Propose redesigned workflows aligned with business strategy
• Apply Lean, Six Sigma, or continuous improvement methodologies
• Standardize SOPs and documentation
• Recommend automation where feasible
• Define KPIs and dashboards
• Perform root cause analysis (RCA)
• Analyze operational and financial data to support decisions
• Establish process control mechanisms
• Lead cross-functional improvement projects
• Coordinate with IT for system enhancements
• Train teams on new procedures
• Monitor post-implementation results
• Ensure processes meet regulatory and audit requirements
• Design internal controls to reduce operational risk

Qualifications

• Bachelor’s degree in Industrial Engineering, Business Administration, Operations Management, or related field
• 1-2 years in process improvement, operations, or consulting
• Experience in ERP systems (SAP, Oracle, Zoho, etc.)
• Proven track record of measurable operational improvement
• Process mapping tools (Visio, Lucidchart, Miro)
• Data analysis (Excel advanced, Power BI/Tableau preferred)
• Basic knowledge of automation/RPA is advantageous
• Analytical and structured thinking
• Strong documentation discipline.
• High accountability and follow-through

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Promotion to permanent employee

Experience:

• business process: 2 years (Required)

Location:

• Makati (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person