Business Relationship Manager for Pharma

This position is part of Industrial Autonomy & Engineering Service Line, focusing on Managing a large relationship, ensure Customer Delight and mine account for driving business growth for Large Pharma Customer. The candidate would build excellent Client Relationship, manage program expectations in collaboration with Delivery teams, engage in account mining activities to enable growth as per expectations and build partnerships for services spanning Product Engg (Mech, Electronic, Software), Robotics and Automation. The ideal candidate will have over 13 years of industry experience shaping proposals, building strong client relationships, managing Account level P&L, Opportunities mining and shaping proposals while collaborating with cross-functional teams to identify / build solutions for business opportunities and enhance value for clients.

Key Responsibilities:

• Lead, Grow and Manage - Engineering, Manufacturing and IOT Solutions and Services across Pharma customers, including but not limited to Edge-to-Cloud IoT platforms/applications, Connected Medical Devices, Digital Health solutions, and end-to-end Product Lifecycle Management services.

• Drive pipeline development and manage sales cycles to closure, contributing to revenue growth and market expansion positioning IOT and Digital engineering services to prospective and existing clients.

• Work with Regional sales teams to acquire new Logos for IOT&DE Business for.

• Provide domain expertise to help shape the solutions, proposal creation, and value articulation to customers.

• Carry out market analysis and lead business planning and strategic sales activities.

• Actively engage in the marketplace to drive awareness of our IoT & Engineering solutions with targeted clients - tradeshows, research-led thought leadership, client roadshows and workshops, etc.

• Engage senior client executives, IT & Business leaders, and procurement stakeholders to build long-term partnerships.

• Build and maintain account maps, identify high-potential opportunities, and strategize go-to-market plans with technical and sales leadership.

• Monitor account performance, lead business reviews, and support relationship management to expand service footprint.

• Represent the company at industry events and build visibility through thought leadership and client engagements

Must-Have Skills:

• Strong domain experience in Pharma Industry

• Proven Account Management and Client relationship experience in US Region, specifically in managing a large relationship

• Exceptional communication and stakeholder management skills.

Qualifications:

• Bachelors in engineering/ Master in Engineering / Master in Business Administration with 13+ years of experience with at least 5+ years of large relationship and account management.

• Experience and deep domain knowledge in Pharma Industry.

• Experience of positioning offerings, developing and presenting proposals, value propositions, business cases, and complex deal structuring.

• Strong technical skills with ability to engage customers with “consultative selling” is essential.

• Ability to understand market/customer needs and work with solution teams to help develop innovative solutions for the industry.