Business Solution Consultant

Why Join Us?

Be part of a team that drives innovation and business transformation. You'll have the opportunity to work on high-impact projects, collaborate with cross-functional teams, and help shape solutions that improve customer experiences and business outcomes.

We are looking for a strong individuals who thrives on solving complex business challenges and turning requirements into scalable technology solutions. In this role, you will work closely with business leaders, technology teams, and stakeholders to deliver end-to-end system enhancements, integrations, and transformation initiatives that improve customer and operational experiences.

Key Responsibilities

• Gather, analyze, and document business and system requirements.
• Facilitate workshops and collaborate with stakeholders to define project scope, objectives, and solutions.
• Translate business needs into user stories, process flows, business rules, and acceptance criteria.
• Support solution design, system integrations, and data migration activities.
• Define and manage requirements for CRM, billing, customer management, order management, reporting, and related platforms.
• Partner with architecture, development, and vendor teams to ensure solution alignment and successful delivery.
• Support SIT and UAT activities, including test scenario creation, defect analysis, and release readiness assessments.
• Assist in cutover planning, go-live preparation, and post-implementation support.
• Monitor project risks, dependencies, and gaps, and provide recommendations for resolution.
• Prepare project updates, documentation, and stakeholder communications.

What We're Looking For

• Bachelor's degree in IT, Computer Science, Engineering, Business, or a related field.
• 3-5 years of experience in business transformation, solutions delivery, systems implementation, business analysis, or related roles
• Strong experience in requirements gathering, process analysis, solution design support, and stakeholder management.
• Knowledge of system integrations, APIs, data mapping, and business process workflows.
• Experience supporting testing, implementation, and deployment activities.
• Familiarity with Agile, Scrum, Waterfall, or Hybrid project methodologies.

Excellent analytical, problem