Business Solutions Engineer

AI BUSINESS SOLUTION ENGINEER Company Description

Teleakses Solusindo (Tel-Access) is an Indonesian technology company specializing in AI-powered business solutions, including AI Chatbots, Voicebots, Agentic AI, and intelligent business process automation.

We help organizations improve productivity, reduce operational costs, enhance customer experience, and accelerate business growth through practical AI solutions.

As we expand our AI solutions business, we are looking for talented engineers who enjoy solving business problems, exploring new technologies, and helping clients transform their operations with AI.

Role Description

We are looking for an AI Business Solution Engineer to work closely with our Sales team in identifying customer business challenges and designing practical AI-powered solutions.

This is a full-time, on-site position based in the Jakarta Metropolitan Area.

The ideal candidate combines technical knowledge, analytical thinking, business understanding, and strong communication skills.

This role is not purely software development or sales. It focuses on understanding business problems and translating them into valuable AI solutions.

Key Responsibilities

• Business Discovery: Accompany Sales teams in client meetings to identify business pain points, operational challenges, and improvement opportunities.
• Business Process Analysis: Analyze existing client workflows, identify inefficiencies, and explore opportunities for AI automation.
• AI Solution Design: Define practical AI solutions using Chatbots, Voicebots, Agentic AI, LLMs, and workflow automation technologies.
• Business Value Assessment: Identify and quantify potential business benefits, including cost reduction, productivity improvement, revenue growth, and ROI.
• Solution Consulting: Recommend suitable technologies and approaches based on client needs, business objectives, and technical feasibility.
• Pre-Sales Support: Support Sales teams in preparing solution concepts, proposals, presentations, demonstrations, and Proof of Concepts (POCs).
• Technical Collaboration: Work with internal engineering teams to validate technical feasibility, integration requirements, and implementation scope.
• Customer Engagement: Communicate solution concepts clearly to both business stakeholders and technical teams.

Qualifications

• Bachelor's degree or D3 `in Computer Science, Information Technology, Information Systems, Electrical Engineering, Industrial Engineering, or a related technical field.
• Strong analytical thinking and problem-solving skills, with the ability to understand business challenges and propose practical solutions.
• Good understanding of software applications, APIs, system integration, databases, and business processes.
• Interest in Artificial Intelligence, including LLMs, AI Chatbots, Voicebots, AI Agents, and business process automation.
• Strong communication and presentation skills, with confidence in discussing solutions directly with clients.
• Ability to translate business requirements into solution concepts and functional specifications.
• Experience in business analysis, solution engineering, IT consulting, or technical pre-sales is an advantage.
• Fresh graduates with strong analytical abilities, technical knowledge, and excellent communication skills are encouraged to apply.
• Willingness to learn new technologies and continuously explore innovative AI business applications.

What We Are Looking For

We value candidates who are:

• Problem Solvers: Curious about why business problems occur and how technology can solve them.
• Business-Oriented Engineers: Able to look beyond technical features and understand business value.
• Creative Thinkers: Capable of identifying innovative ways to apply AI to real-world challenges.
• Good Communicators: Comfortable discussing problems and solutions with clients and internal teams.
• Fast Learners: Enthusiastic about exploring AI technologies and turning them into practical business applications.

Why Join Tel-Access?

• Work directly with enterprise clients across banking, insurance, healthcare, telecommunications, and other industries.
• Gain hands-on experience designing AI solutions for real business challenges.
• Explore emerging technologies such as Agentic AI, LLMs, and AI workflow automation.
• Develop a career that combines engineering, business consulting, and AI innovation.
• Be part of a growing company focused on helping businesses achieve measurable results through AI.

Turn Business Problems into AI Solutions. Join Tel-Access!`