Business Support Administrator

Love being organised? Enjoy helping people and making things happen? Looking for a role where you can make a real difference?

At The FoodworksSW, we're much more than a business centre. We're a thriving hub where food and drink businesses start, grow and succeed. A place where entrepreneurs, makers, innovators, community groups, and local people come together under one roof to collaborate, create, and connect. Every day, our vibrant community shares ideas, builds relationships, and supports one another—helping businesses and people thrive.

We’re looking for a Business Support Administrator to join our team at The Foodworks SW.

This is a fantastic opportunity for someone who is organised, proactive and enjoys working with people. You’ll play a key role in keeping our busy site running smoothly — from welcoming customers and supporting tenants, to coordinating bookings, maintaining records and helping colleagues across the business.

No two days will be the same, so if you’re someone who enjoys variety, takes pride in getting things right and can confidently juggle competing priorities, we’d love to hear from you.

What you’ll be doing

You’ll provide day-to-day administrative and operational support across The Food Works SW, including:

• Being a friendly and professional first point of contact for customers and visitors by phone, email and in person.
• Responding to enquiries and ensuring information is accurately recorded and followed up.
• Supporting tenants with day-to-day queries, including mail, deliveries and swipe cards.
• Providing administrative support to colleagues across different areas of the business.
• Helping coordinate events, meetings and training, including bookings and sign-ups.
• Managing records, databases, filing systems and membership information.
• Supporting bookings for our Development Kitchen, Meeting Rooms and Training Centre.
• Maintaining monthly facility hire income records and supporting customer invoicing.
• Preparing spreadsheets, reports and presentations for team and Board meetings.
• Ordering supplies and equipment when required.
• Supporting health & safety administration, including maintaining logs and tracking actions.
• Helping identify ways to improve processes and make our operations more efficient.
• Supporting projects, reporting and externally funded programmes.
• Acting as an ambassador for The Food Works SW, helping to promote our facilities and services.

About you

we’re looking for someone with the right attitude, enthusiasm and willingness to learn. You’ll ideally be:

• Highly organised with excellent attention to detail.
• A confident and clear communicator.
• Comfortable working with people and providing great customer service.
• Able to manage multiple tasks and competing priorities.
• Confident using Microsoft Office, including Word, Excel and Outlook.
• Reliable, punctual and able to work both independently and as part of a team.
• Proactive, flexible and willing to get stuck in.
• Professional in your approach, with a high standard of written English.
• Keen to develop your administrative and business support skills.

Experience in reception, administration, customer service, hospitality, & facilities would be useful, but we’re particularly interested in your potential and attitude.

Interested?

If you’re organised, approachable and ready to take the next step in your career, we’d love to hear from you. Apply now to join The Foodworks SW as our new Business Support Administrator.

Send us your CV and a covering letter to [email protected] telling us why you'd be a great fit for The FoodworksSW.

Pay: £24,000.00-£26,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking
• Private medical insurance

Work Location: In person