Business Support Administrator

About the role

Steelgal NZ is looking for an organised and adaptable Business Support Administrator to join our East Tamaki team on a part-time basis.

This role will support our Sales Team, assisting with customer enquiries, quotes, order processing, delivery information and general sales administration.

You will also provide support across other areas of the business assisting the Accounts and Operations teams with general day-to-day business activities.

This is a varied role suited to someone who enjoys working with customers, supporting a sales-focused team and being involved across different areas of a small business. Strong organisation, communication, accuracy and the ability to move comfortably between different priorities will be important. The position requires someone comfortable handling confidential customer, financial and business information.

Key Responsibilities

In this varied role, you will provide customer service and administrative support across our Sales, Finance and Operations teams. Your responsibilities will include:

• Customer Service: Respond to customer enquiries by phone and email, providing assistance with products, orders, deliveries and freight.
• Sales Administration: Prepare and process customer quotes, orders and proforma invoices, ensuring accurate documentation and customer records.
• Accounts Support: Assist the Finance Manager with creditor and debtor processing, checking completed jobs for invoicing and maintaining accurate financial records.
• Operations & Supply Chain: Support purchasing, stock administration, freight documentation and general supply chain activities.
• Business Administration: Maintain accurate records, spreadsheets and reports, providing general administrative support across the business.
• Team Support: Work closely with Sales, Finance, Warehouse and Operations colleagues, adapting to changing priorities and assisting during busy periods.

About you

We are looking for someone who is organised, reliable and comfortable supporting different areas of the business. Ideally, you will have:

• Customer service or administration experience

• Strong communication and people skills

• Good organisation and attention to detail

• Confidence managing different priorities

• Good numerical and general computer skills

• Working knowledge of Microsoft Excel and Word

• A flexible approach and willingness to help where needed

• Comfortable handling confidential customer and business information.

• Ability to work independently and as part of a team

Advantageous, but not essential

• Accounts or finance administration experience
• Experience in freight, logistics, distribution or supply chain
• Experience with MYOB Exo or a similar business system

About Steelgal NZ

At Steelgal NZ, our shared values are Integrity, Dedication, Supportive and Progressive. We are committed to working professionally, supporting our people and customers, and continually improving how we work.

This position provides an opportunity to become involved in several areas of our business and work closely with our Sales, Finance, & Operations teams.

Interested?

If you enjoy Customer Service, are confident with administration and like the variety that comes from supporting different parts of a business, we would like to hear from you.

Please apply through SEEK with your CV and a brief cover letter outlining your relevant experience.

Applicants must have the permanent legal rights to work in New Zealand, Only applications meeting this requirement will be considered.