Business Support Apprentice

Date posted: 22 October 2026

Job Description:

Date posted: 22nd October 2026

Location: Head Office, Granville Industrial Estate, Dungannon

We currently have an opportunity for a Business Support Apprentice team member to join our busy Credit team in Dungannon.

The successful candidate will provide administrative support across a variety of business functions, helping to ensure the smooth running of daily operations while delivering a high standard of service to both internal teams and external customers.

This role would suit someone who is organised, detail-oriented, and enjoys working in a fast-paced office environment.

Hours of Work:
9.00am - 5.30pm, Monday - Friday

Key Responsibilities

• Manage and update information on company systems, ensuring records remain accurate and up to date.
• Respond to customer and internal enquiries, directing requests to the appropriate department where required.
• Support the processing of business documentation and maintain accurate records.
• Assist with invoicing and general administrative processes.
• Process returns and maintain related documentation.
• Prepare and distribute reports and other business information as required.
• Support finance administration activities, including data entry and record maintenance.
• Upload and maintain documentation on customer portals and company systems.
• Provide general office administration support, including correspondence, emails, filing, and document preparation.
• Assist departments across the business with a variety of administrative tasks as required.

Essential Criteria

• Minimum 5 GCSEs (A-C) including Maths and English (or equivalent).
• Good working knowledge of Microsoft Office, particularly Excel, Word, and Outlook.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Excellent verbal and written communication skills.
• Ability to work both independently and as part of a team.
• Strong attention to detail and a commitment to accuracy.
• Positive, professional, and proactive approach to work.

Why Join Westland?

At Westland, we value teamwork, integrity, and a "can-do" attitude. As one of the UK's leading horticultural companies, we deliver an extensive portfolio of trusted gardening and wild bird care brands to retailers and consumers across the UK and Ireland.

We're proud of our reputation for quality, innovation, and exceptional service, and we're looking for someone who will contribute to our supportive and collaborative working environment.

Benefits

• Company pension
• Employee discount
• On-site parking
• Private medical insurance
• Referral programme

Work Location: In person

Westland is an Equal Opportunities Employer.

Work Location: In person