Business Support Consultant

Job Scope

• Manage candidates’ timesheets for payroll processing
• Prepare offer letters, contracts, and coordinate the onboarding process
• Handle employee lifecycle matters, including disciplinary actions and offboarding
• Act as the key liaison for client and candidate engagement, ensuring timely issue resolution
• Handle recruitment activities (sourcing, screening, and interview coordination)
• Maintain accurate records, headcount tracking, and operational reporting
• Ensure compliance with SOPs and service delivery standards

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Requirements

• 1–3 years of experience in HR or recruitment operations
• Strong coordination, communication, and multitasking skills
• Diploma or Degree in Human Resources, Business Administration, or a related field
• Familiar with Malaysian employment laws and regulations
• Good communication and stakeholder management skills
• Strong attention to detail and ability to manage multiple priorities
• Proficient in Microsoft Office (especially Excel)
• Possess a valid driving license and own a car

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Key Competencies

• Service delivery mindset
• Problem-solving and decision-making skills
• Stakeholder engagement
• Time management and multitasking
• High level of accuracy and accountability