Business Support Coordinator

Business Support Coordinator

Location: Kumeū, Auckland
Employment type: Full-time, permanent
Work arrangement: Primarily on-site. Weekend availability during our summer peak season is essential.

About Good Planet

Good Planet is a diverse, fast-paced and growing business operating across the horticulture and tourism industries.

We are a family-owned Auckland visitor destination combining pick-your-own strawberries, food, retail, outdoor attractions and seasonal experiences. As we continue to grow, we're looking for an organised and capable Business Support Coordinator to provide practical administrative and operational support across the business.

About the Role

This is a varied, hands-on coordination and administration role supporting the day-to-day running of our business.

You'll work across recruitment administration, customer enquiries and bookings, projects and general business operations, helping ensure tasks are followed through, information is kept organised and priorities continue moving.

The role is primarily desk-based but involves working with people across the business in a fast-paced, seasonal environment. You'll often have several things happening at once, so being organised, responsive and comfortable changing priorities is important.

We're looking for someone who enjoys getting things sorted, follows through on tasks and can provide reliable support wherever it's needed.

Key Responsibilities

• Coordinate seasonal recruitment, onboarding and employment administration.
• Manage customer phone and email enquiries.
• Coordinate customer bookings, helping ensure booking processes run smoothly and customers receive timely support.
• Provide administrative support for projects and operational initiatives.
• Research suppliers, products, systems and solutions as required.
• Prepare internal communications, notices, documents and signage.
• Track actions and follow up with team members and external suppliers.
• Maintain organised records, information and administrative systems.
• Assist with day-to-day business administration and coordination.
• Provide flexible support across the business as operational priorities change.

About You

You'll be someone who:

• Is highly organised and comfortable managing multiple priorities.
• Communicates confidently and professionally with customers, employees, suppliers and managers.
• Is capable and confident using digital systems.
• Learns new software and processes quickly.
• Uses initiative while knowing when to ask questions or escalate something.
• Takes ownership of tasks and follows them through to completion.
• Is practical, resourceful and good at getting things sorted.
• Enjoys variety and working in a fast-paced environment.
• Has experience in administration, business support, project administration or operations coordination.

The Opportunity

This is a broad and trusted support role within a growing business.

You'll gain exposure to different parts of Good Planet while playing an important role in keeping our administration, customer support, communication, projects and day-to-day operational priorities organised and moving.

Apply today!

Short listed candidates will be contacted for an interview.