Business Support Coordinator

Who you are

• Proven experience supporting senior leaders in a fast-paced, global environment, with strong judgement and discretion
• Highly organised, proactive, and detail-focused, with the ability to manage competing priorities and work independently
• Strong relationship builder with excellent communication skills and confidence working across all levels and time zones
• Comfortable working behind the scenes to support others, anticipate needs, and ensure seamless delivery
• A flexible, can-do attitude with a continuous improvement mindset and willingness to pitch in wherever needed

What the job involves

• As Business Support Coordinator, you will be a key player in helping make everyday life here at Xero tick
• Finding comfort working in an ever-changing and fast-paced environment, with more than strong admin skills to offer, your ability to communicate effectively and think proactively will be second to none
• You are the kind of person that is always one step ahead, planning and prioritising constantly as you go
• You will provide exceptional administrative support to the Executive General Managers and Senior Leaders within that business area
• A key part of this role is the coordination and orchestration of all work across the domains
• You will work closely with other Business Support Coordinators, Operations Managers, senior leaders and wider teams to reduce friction within our processes to ensure everything runs smoothly
• You will identify opportunities for improvement and help to deliver those improvements
• And ensure the team is well supported, ensuring the smooth management of daily operations
• Provide administrative support to senior leaders, including diary management, travel bookings, expense claims, and meeting coordination
• Coordinate the XLT annual events calendar with the operations support team and assist with planning as needed
• Build strong working relationships across your group, the wider business, and the admin community
• Raise and track purchase orders, manage contracts, and support payment processes where relevant
• Organise and support leadership events, meetings, workshops, and ensure timely distribution of materials
• Collaborate with EAs to support wider team events (e.g. All Hands, AMAs, offsites, roadshows, Board & Committee Meetings, AGM)
• Support onboarding for new starters
• Liaise between the EGM team and wider business to coordinate diaries, events, and resources
• Champion global ways of working and effective team communication