Business Support Coordinator

NJM Design is a multi-disciplinary building services engineering consultancy based in the Melbourne CBD, servicing clients across Australia. With 21 years in operation, we deliver over 500 projects each year across a broad range of sectors and operate under two ISO accreditations, reflecting our commitment to quality, systems, and compliance.

We are seeking a Business Support professional to join our team on a part-time basis, with the potential to develop into an Office Manager role as the business grows. This is a varied, hands-on role providing exposure to the day-to-day operation of a professional business. We’re looking for someone who is reliable, organised, proactive and willing to get involved and who understands that the small things matter and takes pride in keeping an office running smoothly.

The Opportunity

Initially part-time, this role offers genuine opportunity to grow as your skills, confidence and knowledge of the business develop. As part of the Administration Team, you’ll gain experience across administration, finance, operations, suppliers, systems and office coordination, providing a pathway beyond traditional administration.

What You’ll Do

• Answer and direct incoming calls and enquiries
• Provide general administrative and business support
• Prepare and maintain Excel reports
• Assist with finance administration, invoices and data entry
• Coordinate office repairs, trades and general upkeep
• Manage office stationery, groceries and supplies
• Assist with meetings and team requirements
• Ensure shared spaces, kitchen facilities and amenities are clean, organised and well presented

Who We’re Looking For

This could be an ideal opportunity for someone early in their administration or business career who is keen to learn and take on more responsibility over time. You may be a recent graduate, junior administrator or receptionist looking for your next step.

Most importantly, you will be:

• Reliable and accountable – you follow through and take ownership.
• Highly organised – you manage competing priorities and attention to detail.
• Practical and proactive – you use initiative and look for solutions.
• Proficient in Microsoft Office – including Excel VLOOKUP/XLOOKUP, Pivot Tables and basic reporting.
• Willing to contribute – you understand that every task, big or small, helps keep the business running.
• Keen to learn – you’re interested in developing your skills and growing with the business.
• Professional and approachable – you communicate confidently with colleagues, clients and suppliers.

Benefits

• Competitive salary
• 9-day working fortnight
• Paid full-day leave for your birthday
• Paid parental leave
• Melbourne CBD location, close to public transport
• Regular in-office social events
• Staff referral program
• Annual performance reviews and pay increases
• Plus more

If you’re looking for an opportunity to start in a broad business support role, learn quickly, take ownership and develop into something bigger, we’d love to hear from you.

Please submit your resume and a brief cover letter outlining your interest in the role and what you believe you could bring to our team.