Business Support Executive

About Us:

AegisCovenant is a fast-growing InsureTech company founded in 2020, specializing in two-wheeler insurance management and roadside assistance (RSA). We are committed to transforming the industry with innovative technology, simplifying processes, and delivering exceptional service to our dealers and partners.

Key Responsibilities:

Work Timings: 10:30 AM – 7:00 PM (Candidates should be flexible to work beyond standard hours based on business requirements)

Key Requirements:

i) Exceptional communication skills, both verbal and written

ii) Advanced-level proficiency in MS Excel, including data handling and basic analysis iii) Strong analytical skills with good business understanding and problem-solving ability iv) Flexibility to work beyond regular hours as and when business requirements demand v) Ability to work in a fast-paced environment and manage multiple priorities

Skills & Qualifications:

1. Proficiency in MS Office (MS Word, MS Excel)

2. Strong communication skills, both verbal and written

3. Excellent problem-solving abilities

4. Analytical thinking with attention to detail

Roles & Responsibilities:

1. Insurer Coordination: Act as the primary point of contact with insurers for all operational and case related coordination.

2. In-person Insurer Interaction (as required): Attend meetings with insurers in person for specific cases, escalations, or follow-ups when required.

3. Communication & Follow-ups: Manage ongoing communication with insurers and internal stakeholders through calls, emails, and messages to ensure timely action and resolution.

4. Reporting & MIS Preparation:

i) Prepare and maintain reports using MS Excel / Google Sheets.

ii) Working knowledge of basic Excel functions such as VLOOKUP, HLOOKUP, Conditional Formatting, etc., is required.

5. Inter-department Coordination: Coordinate with internal teams to ensure smooth execution of processes and closure of assigned tasks.

6. Work Schedule Flexibility: Candidates must be flexible to work on Saturdays and Sundays, as per business requirements.

7. Consolidator Coordination & Key Account Management: Act as the primary point of contact for assigned consolidators, managing the overall relationship and ensuring smooth day-to-day coordination. The candidate will be responsible for understanding consolidator requirements, coordinating with internal teams for timely resolution of operational issues, tracking service levels and commitments, and proactively addressing concerns to maintain strong and long-term business relationships.

Eligibility:

1. 1-3 years of relevant experience in operations or a similar role.

2. Any bachelor’s degree, PG will be preferred.

Reach out to us:

Website:

Email:

Pay: ₹400,000.00 - ₹500,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• What is your current location?
• What is your highest educational qualification and year of completion?
• What is your current CTC / last drawn CTC?
• How would you rate your MS Excel skills on a scale of 1 to 10, and what are the most advanced functions or tools you are regularly? (e.g., Pivot Tables, XLOOKUP, macros)

Work Location: In person