Business Support Executive - Trilingual

About the Role

We are looking for a highly capable Trilingual Business Support Executive to support our Indonesia market. This role plays a critical part in facilitating communication, documentation, and operational coordination across internal teams, customers, and regional stakeholders in Indonesia, Malaysia, and China.

The ideal candidate is fluent in English, Bahasa Indonesia, and Mandarin, detail-oriented, and comfortable working in a cross-cultural, regional environment.

Key Responsibilities

Translation & Interpretation

• Translate business documents, presentations, emails, and reports between Mandarin, English, and Bahasa Indonesia
• Provide real-time interpretation during meetings, calls, and discussions with internal teams, partners, and customers
• Ensure accuracy, clarity, and cultural appropriateness in all communications

Operational & Business Support

• Support daily operations related to marketing, business development, and customer service
• Assist in coordinating activities and communications between Indonesia and overseas teams (Malaysia & China)
• Prepare meeting summaries, action items, and follow-ups in multiple languages
• Support onboarding and communication with Indonesia-based customers or partners
• Office administration, including leave and attendance tracking, reporting, and records management

Cross-Functional Coordination

• Act as a communication bridge between regional stakeholders
• Assist in tracking operational progress, timelines, and deliverables
• Handle ad-hoc operational tasks as required to support business growth in Indonesia

Requirements

• Fluent in English, Bahasa Indonesia, and Mandarin
• (HSK Level 5, 6 or equivalent proficiency in written and spoken Mandarin is required)
• Strong verbal and written communication skills
• Experience in translation, operations, customer support, or regional coordination is an advantage
• Ability to work with stakeholders across different cultures and time zones
• Highly organized, detail-oriented, and able to handle confidential information
• Comfortable working in a fast-paced, evolving environment

What We Offer

• Exposure to regional and cross-border operations (Indonesia, Malaysia, China)
• Opportunity to work closely with overseas colleagues and senior stakeholders
• Career development opportunities in operations, regional coordination, or business support functions
• Competitive compensation based on experience and language proficiency