Business Support Manager

Role & responsibilities

• Manage and support Agriculture & Government Business operations at SBIG Head Office.

• Oversee and coordinate activities related to crop insurance schemes including PMFBY.

• Handle claims processing, documentation, assessment coordination, and compliance.

• Work efficiently on the NCIP portal for policy issuance, enrolment, claim workflows, and reporting.

• Provide subject-matter expertise in crop insurance concepts such as:

• Localized calamity losses

• Post-harvest losses

• Yield-based losses

• Prevented sowing claims

• MSA (Mid Season Adversity)

• WSL

• KRPH Etc.

• Collaborate with internal teams, government bodies, and external stakeholders.

• Analyse data, prepare MIS reports, and support audits/monitoring activities.

• Ensure timely communication, escalation, and resolution of issues.

• Support strategic initiatives in Agriculture & Government business segments.